here's a simple idea, a basic tagging system (maybe using an icon) that can tell someone searching\browsing the site, if a video has sound or not.
this "tagging system" should be part advanced search as well, so one can filter videos with or with out sound.
I've seen complaints from users in the comments who wore disappointed and a little upset when they clicked a video not knowing there's no sound, this would make a lot of users happy2 votes
That is an interesting thought, thank you for submitting your idea. :)
Keep them coming!
Can you add filtering options
1. exclude words, lets say i don't want to see fisting, a system that can search title and descriptions and then, filter out video's with that text
2, exclude keywords, a system to filter out videos that have the keywords that someone done not want to see
3. exclude channels, if there's a channel that has a lot of videos you don't want to see, filtering them out would be nice3 votes
Thank you for taking the time to write to us. We love new ideas! :)
We’re noting this one down and sharing it with the team. It will be considered for our next update!
When I try to view anything, the videos are not playing. I have the most updated versions of chrome and firefox and the Flash player is enabled and up to date. I can hear the audio but the videos don't play29 votes
We apologize for any frustration, our team will provide a solution to this matter asap.
For further assistance and clarifications please do not hesitate contacting support.
No puedo ingresar a mi cuenta, pido la recuperación de la clave y no me dan la solucion.1 vote
Sometimes recovery emails might go to the ‘junk’ section of your inbox. Please check there aswell.
If not found, please contact support and they’ll be able to sort you out. :)
We apologize for any trouble and inconvenience.
Please delete my account3 votes
We are sorry to hear that, we will ask you to contact support for the matter and they will be able to sort you out.
We apologize for any inconvenience caused to you. We would appreciate any feedback you can leave. :)
Why are certain words blanked out in blog posts and other places? They are replaced by asterisks, and some of my blogs won't post because they "contain bad words.' Like seriously, I can post a pic of my vajayjay for the world to see, but I can't include "dirty words" in blog posts? Even "drinks" gets censored.2 votes
Certain words are ‘red words’ as they directly or indirectly imply violation of the terms of services for publishers. We apologize for any inconvenience.
Our team wants to provide their users the best experience, thus we are grateful for your feedback. Thank you for taking the time to write to us. :)
There should be a button indicator next to the messages icon to indicate every time someone comments a video of ours. We do not know otherwise. On top of that some guys complain they cannot live comments.5 votes
We’re sorry for the inconvenience. Please visit your video and Click ‘Edit Video’ – Make sure you have ‘Yes’ clicked where it says ‘Allow comments to be added to your video’.
If this is not the case, please do contact support providing some additional information, like the operating device and web browser you are using.
We’re sorry for the inconvenience and the trouble.
We’ll do our best to sort you out. :)
Hi XTube Team!
I uploaded a video yesterday and it has gained a few dozen views, but it's status is labeled "Pending Active" compared to another video I uploaded with a couple of weeks ago that is labeled "Active Public".
If they're both uploaded and are viewable by the public, what is the difference between these two labels? I tried visiting http://www.xtube.com/faq/content-statuses for more information, but there isn't information for neither "Active Public" or "Pending Active" labels.
’ Pending Active ’ is a converting / encoding stage of the video until it’s status gets ‘Normal’.
If you are still having doubts, don’t hesitate contacting support and providing the title of the video in question. :)
We apologize for any trouble caused.
Place a selection for that in health status. Many of us are strong healthy and HIV+/undetectable.6 votes
Thank you for your feedback and suggestion. Our team will have this in mind.
I am a premium member paid in full and lost all access to subscriptions and see less than when I was a non paying member so what is the point of having a subscription ?4 votes
We apologize for the inconvenience, we will ask you to contact support and provide additional information about the matter so we can look into this. :)
Thank you for writing to us.
The write field in the inbox tab is far too small to be able to preview the content conveniently before submitting! Please enlarge it, there is lots of space for it!2 votes
Thank you for sharing your idea. We will be looking into this. :)
Since the most recent update, I can't search for a specific video in my "favorites list" by title. Currently one can only filter the favorites list by date favorited, date uploaded and username. It's helpful when one can't remember the username and have hundreds of videos in favorites list to be able to type in the title of the video.1 vote
We understand your point of view and our team will keep this in mind for the next update.
Thank you for taking the time to write to us. It’s much appreciated. :)
Allow customers the option to buy a video after renting it, if they like what they see. Have rental money apply to purchase amount
Allow customers the option to buy a video after renting it, if they like what they see. Have rental money apply to purchase amount. No one wants to rent a video and then pay to purchase, but more sales could driven if given the option to purchase after renting for the difference in cost.7 votes
Thank you for sharing your idea with us! :)
We will definitely look into this one with the team.
Thank you for helping us make the site better.
YOUR sign up page DOES NOT WORK.... keeps giving error message of "not secure password" no mattter what I enter. Happens on chrome and IE
YOUR sign up page DOES NOT WORK.... keeps giving error message of "not secure password" no mattter what I enter. Happens on chrome and IE4 votes
We have reproduced the steps without any errors. Could you please contact support providing further information such as the operating device you are using? We will look into this further and find a solution on the matter. :)
We apologize for the inconvenience and the trouble caused.
I just wanted to edit one of my videos.
There are two (new) problems/bugs with your system.
a) I cannot edit the tags. They are simply missing from the new edit page.
b) I cannot save the edits that I made because I need to select "who is in the video". When I select "single man", the system keeps asking me for that answer and always gives me an error message. Single man seems to be an unacceptable answer these days :-(10 votes
Our team is currently working on updating the ‘Edit Video’ page, thus expect that feature reinstated. :)
Furthermore, please contact support providing further information such as your operating device and web browser and we will look into it further.
We’re sorry for the trouble caused. :)
What happened to the previews?I am not going to spend money on a video if there is no preview to determine the quality and if that clip gets me hard then i purchase it but not taking a chance on unseen videos,i think this was a bad move just saying.3 votes
The previews are disabled for the time being but thank you for taking the time to give us your feedback. This is the best way for us to know what our members need. :)
I wanna filter videos by free or ones that cost to view.2 votes
Thank you for your idea! Although this feature is not available at the moment, this is the best way for us to improve our services.
Our team will have your suggestion in mind to include it on our next update.
Thank you for helping us make the site better. :)
This is not an idea or suggestion. The problem is, I am having problems logging onto xtube and I don't know why. I have not change my profile neither my password. I need help on this..1 vote
Please contact support and we will get you sorted out. :)
We apologize for the inconvenience.
it coud be selected by the uploader or the visitor. Something little with a link to general information about safe sex and means of protection.9 votes
We appreciate your feedback and thank you for taking the time to give us your suggestion. Our team will definitely consider your idea!
What are the steps you take to spend Xtube money on content? I literally don't know how to spend the money I have on my xtube account.1 vote
Have you considered investing it on the premium videos that are available on the site?
You can check them out here:
- Don't see your idea?