XTube Ideas and Feedback

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This is a crowd-driven system for user suggested ideas and feedback to get more love from the XTube developers. Simply suggest ideas, and vote on ideas you like – Everyone can spread around up to 10 votes per day.

The best ideas will be implemented the soonest!

My idea is/I suggest you ...

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  1. 1 vote
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      Hello.

      This issue has been resolved. :)
      If you are still encountering the problem, please do not hesitate contacting support, providing a screenshot on the matter.

      We apologize for any inconvenience caused.

    • 4 votes
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        Hello.

        This is not an available feature as the quality of the video may vary based on the user that made the upload.

        We apologize for any inconvenience.

        Thank you for taking the time to write to us. :)

      • forgot password

        I forgot my password my username is wateredup my email is sarcosis1@hotmail.com

        1 vote
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        • secure connection error

          On both Chrome and Firefox, the site spits out a secure connection error. For Firefox, it's "(Error code: ssl_error_rx_record_too_long)", and Chrome it's "ERR_SSL_PROTOCOL_ERROR".

          I would like to view porn, but it's kind of hard when the site's blocked...

          3 votes
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          • Voting/rating

            This isn't really a suggestion, but a big thank you for a recent change. I noticed that you now have to be a verified buyer in order to rate videos. I cannot say thank you enough for implementing this. As an amateur model, i was dealing with a lot of negative ratings from people who never even watched the video. People who would come to my page everyday just to thumbs down all my videos over and over, im assuming based on the fact that they are premium. I saw a lot of other amateurs having the same problem, and…

            2 votes
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              Hello.

              We’re happy that you are happy! :)
              We always do updates based on our users feedback and suggestions.

              We are working on updating the blocking system as well.

              Thank you for taking the time to write to us. We appreciate it a lot!

            • Friends videos by date is missing. Please add it back!

              Friends videos by date is missing. Please add it back! You used to be able to sort by date.

              4 votes
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                1 comment  ·  Admin →

                Hello.

                This issue has been resolved. :)
                If you are still encountering the problem please do not hesitate contacting support, giving some further information on the matter.

                We apologize for any inconvenience.

              • Reporting Videos

                I think it is a little ridiculous that a visitor cannot report a video without being logged into an account. Anyone should be able to report an obviously underage person on a video.

                6 votes
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                • Purchased Videos MUST be honored by Xtube

                  NinaP with Xtube Customer Service,

                  So when I purchase a Amateur video from XTUBE, it's up to the user on whether or not the purchase will be honored?

                  I don't think so. I'm calling the credit card company and reversing the charges based on this merchant reply.

                  I'll be sure and forward them a copy of your response.

                  You can explain to them why you should receive the money.

                  -Matthew Crain

                  On Apr 20, 2017, at 12:32 AM, Nina P <service@mydirtyhobby.com> wrote:

                  Hello Matthew.

                  I understand how you feel, unfortunately since the video is set to private from …

                  1 vote
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                    Hello Matthew.

                    When it comes to private videos, only the user that uploaded the content can provide you the PIN number for it.

                    We apologize for any frustration.

                    Thank you for taking the time to write to us.

                  • search algorithm

                    you need a new search algorithm, its out dated and is not up to modern standards, today i typed "police" and notest, it has difficulty understanding that cop, guard, security and policemen almost the samething and removes most but not all videos with those tags, using it is like going back to the late 90s.

                    search algorithm also cant handle other languages, there's videos on with non-english title that are almost impossible find because of this outdated design, the Portuguese words for police and security is polícia and segurança but xtube's search algorithm changes it polcia and segurana, giving me…

                    1 vote
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                    • Why the fuck is G-I-R-L censored!? WTF is wrong with this site!?

                      Quit censoring words, how about that? 1st amendment for one, second g-i-r-l shouldn't be censored in the first place? What kind of sexist shit is that? Man is fine but girl isnt. I made this suggestion / gave this feedback a year ago. The admin says the "censorship system has been re-established", but the word "G-i-r-l" is STILL forbidden! WTF X-tube? I said all along you NEED to go to a "Report/Review" policy where users report stuff they feel to be offensive & the staff reviews the items to see if it violates community standards. This is supposed to be…

                      1 vote
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                        Hello.

                        Thank you for taking the time to write your feedback, it’s important to get our users opinion on matters. Our team will be reviewing this.

                        We apologize if this has caused frustration or trouble.

                      • Purchased vide

                        Yeah. I purchased a video recently, but when I try and watch it, it will ask me to buy it again. It won't even load the video. Fix this!

                        3 votes
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                          Hello.

                          We apologize for the trouble. Our team is looking into this at the moment.

                          Please contact support and specify the link of the video in question and we will be able to investigate this further.

                          Thank you for taking the time to write to us.

                        • Website connectivity issue

                          Hey guys, over the past month I've been having issues viewing XTube. I can get to the site itself just fine, but after a few minutes I cannot load anything XTube-related - all other sites load just fine
                          Location: Sydney, Australia
                          ISP: Optus (ADSL2+)
                          Browser(s) used: Google Chrome 57.0.2987.133 (64-bit), Mozilla FireFox 52.0.2 (32-bit)
                          OS: Windows 7 Pro 64-bit SP1
                          Tried over WiFi and direct Ethernet, same result. Have to disconnect & reconnect to continue viewing XTube content. Possible ISP or local server issue? Haven't had this happen before...

                          1 vote
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                            1 comment  ·  Admin →

                            Hello.

                            We apologize for the experience and the inconvenience.

                            Please contact our support reporting the issue and we will investigate the matter further.

                            Thank you in advance for your patience. :)

                          • Fix the status documentation

                            None of the statuses match any of the documentation.
                            I've uploaded more than a dozen videos and not once has any status I've ever seen matched the "Content Statuses" FAQ page.
                            Fix it.

                            3 votes
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                              Hello.

                              Please contact our support to specify the status you are receiving for your video and we will look into this for you. :)

                              We’re sorry for any trouble caused on the matter.

                            • The video should always be in focus!

                              As this is a video site, I find it confusing that I have to scroll down every single time I open a new video. Thank you for listening!

                              3 votes
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                                Hello.

                                Thank you for taking the time to write to us. Our team will review your suggestion and feedback and have it in mind.

                                We always do updates based on our users ideas, we want to give you the best experience so keep those suggestions coming. :)

                                If you feel that you are encountering further issues, please do not hesitate contacting our support.

                              • BILLING PLEASE REPLY TO ME-TICKET NUMBER CRP-795-23360

                                I sent you almost 5 EMAILS and I have a problem purchasing credits with Xtube.com
                                as my debit card and gift mastercard keeps on getting rejected.

                                My debit card works with other online websites; I also called the bank, who told me that there should be no problem with online purchasing. You told me that my old accounts were banned, but never told me why!! Also, you never told me how I can fix my purchasing credits problem.

                                Please answer my ticket number CRP-795-23360
                                I suspect I have been IP banned, but I promise I AM THE TRUE OWNER OF…

                                5 votes
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                                • I am new and....

                                  I find navigation of the platform daunting.I just move on to other things. It may be mt system however.

                                  1 vote
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                                  • I see you have finally been able to make the "back" button functional.

                                    This is a long awaited convenience; allowing for much easier navigation of my subscribed members. Thank you.

                                    2 votes
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                                    • Your customer support is terrible

                                      I emailed your customer support system with a legitimate problem I was having trying to purchase credits, and asked what could be done to fix it. I got a response back saying you were banning my account without further explanation. Banning your paying customers with no explanation after they come to you with a question regarding their account doesn't seem like a very good business model. Furthermore, such a curt response from your customer service team is tactless, to say the least. Is this how you run your customer support system? What a joke.

                                      1 vote
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                                        1 comment  ·  Admin →
                                      • I can't vote to like a picture by a regular user--please change this

                                        When I vote to "like" a regular pic and not one by an amateur requiring payment --I get a message saying only verified buyers can vote for this video???

                                        6 votes
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                                        • Scat

                                          This website shows images depicting people injecting Saline into their ball sack I think you can handle a little bit of Scat

                                          1 vote
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