can't log in. Because my account has been banned.And contact you 3 Times. My account has 121dollars and is called nongge. Why ?
I can't log in. Because my account has been banned.And contact you 4 Times. My account has 121dollars and is a vip account.called nongge. Why ? I feel so sad. Once i wanna cancel the vip but suddenly i could not log in and no one answer me. My mailbox when i sign up for some reason is not available. Please contact me via email@example.com. Please reply me as soon as possible. Thank you!5 votes
Please contact support in this case so you can provide them account information ,so they can explain the reason why you have been banned
I recently deleted all my videos, and now I would like to upload them again. But the system won't let me because it says they are duplicates. How can I upload them? Or can these videos never be posted on XTube again, because I once deleted them?9 votes
Unfortunately we cannot reinstate deleted videos.
The status you are shown is the duplicate error which means the video was uploaded or attempted to be uploaded in the past.
You will need to re-upload the video.
In order to re-upload your video you will need to add or remove some time from the video and save file with a new name.
For more assistance please contact support
xtube need to be fixed. page not load any video about week5 votes
Is this for all the videos ?
If so this might be a case of an Ad-blcoker that prevents Java to work properly .
You can always contact support for more assistance.
Just accept PayPal!6 votes
Hello there ,
Once you go to add money ,next to the VISA sign you can see the ’’change’’ option.
Click on that and you are good to go.
PayPal payment method will appear.
I responded in the comments attached to my original message The response is to your requests No one came back and Im still stuck looking at one page of the most recent hours Newsfeed is totally useless to me now No one seems to know and there seem to be a lot of questions on this Bring back the page numbers Sometimes, if it aint broke, don't fix is best!4 votes
Good to hear that you manage to find a solution to the problem .
You can always tho contact Support for further assistance .
Why when I am trying to read profiles does your Header cover most of the profile page?5 votes
Hey there my friend ,
In this case , please contact support with the tittle ‘’your header’’ and also please provide them a screenshot so they can have a better understanding .
I’ve tried to get in contact with someone on here. I’ve used the support page I’ve emailed. NO ONE BOTHERS TO GET BACK TO ME! I have cancelled my rolling credit with you. STOP TRYING TO TAKE IT OUT OF MY ACCOUNT!6 votes
Xtube support had already contacted you .
Please take a look in your Inbox.
it took my 3 hours to get this -- they YOU put Female --- I do NOT any Female in my life --please get rid of them ...
another: business ruin your business --- I had to cancelled everything--
start everything by computer ---
I could not get rid of another webside : x tube is undergoing
this I white in my book
You cannot get rid of them ???
I only use Hotmail.com -- Gmail.com --- YouTube --- x tube ---- nothing else ---3 votes
We always trying to improve the site for the best surfing experience . Any feedback bad or good is always appreciated .
However you can always contact support with more information about your issue so they can provide assistance.
This is the link you are looking for https://www.xtube.com/contact
I have noticed when I add an * to any search I get a lot more results then if I just searched with out the *
For example just typing in latex gives 6301 matches. If I type in latex* I get 7115 matches. How does the search work does it only search for tags or for titles and body.
Also if I do this type of search it only works for the first page the second page it reverts back to non * results. How can I ensure I am getting all the possible results.
Please help.17 votes
Please contact support and send a screenshot of this so the team can take a look into it
Remove option to rate yourself20 votes
Hi Chris, thank you for sharing your feedback with us, as this is the best way for us to improve and optimize the site.
We will definitely forward this to our team for future updates.
Thank you for your loyalty.
I can't seem to upload a profile picture for my account. I'm on my phone (a Samsung Luna/J1), and when I select the 'Choose File' option I am met with an error message telling me that the browser has stopped working...
Now, keep in mind that I'm using Chrome on my phone. You would think it would work...
Please, let me know if there's anything you/I could do about this.3 votes
Could you please try and clear cache and cookies?It usually helps a lot .
Also please try and use a different browser and keep us updated .
You can always contact support for more assistance
Liebes XTubes .... Eure Alte Version war besser tut mir leid das sagen zu müssen ... vor lauter English hab ich kein Durchblick mehr.
Liebes XTubes .... Eure Alte Version war besser tut mir leid das sagen zu müssen ... vor lauter English hab ich kein Durchblick mehr... Könnt ihr nicht 1ne in Deutsch Version Erschaffen .... wäre TOLL .. !!!11 votes
Thank you for sharing your feedback with us. The team optimizes the site for better user experience, so keep those suggestions and feedback coming as, this is what helps us improve!
are you planning a new payment method? There is only WU check and online transfer but with min. 500 USD. I can see no different between WU checks and ordinary checks when in both cases I have to go to the bank and it take them a month to paid the check.12 votes
We do apologize for any inconvenience caused from the removal of FirstChoice, but at the moment we only have these 2 payment methods available.
However, we will look into other options for future payments.
Thank you for your understanding and cooperation!
It is now almost impossible to go back to a certain point in time to watch older videos from subscribed content that you may not have seen with because of the new infinite scroll. Can it go back to the page number system as it is on the main pages on the site.5 votes
Hello there ,
Please contact support so we can provide you all the information needed.
hey, thanks for a great porn site!! But what happened to the "Download" option? Your UI seems fucked up
hey, thanks for a great porn site!! But what happened to the "Download" option? Your UI seems fucked up13 votes
Thank you for your great feedback! We always do our best for our customers!
Please note that the download feature is still there, there was a change in layout design, but the feature has not been removed.
The download feature is placed under the video player, it is the icon with the arrow and the dash under.
Thank you for your loyalty!
thanks for the reply to my logging in problems and the popup box asking for preferences, yes i do delete cookies but you could make it a bit longer before the preference box pops up so that I can log on, even if it's just 10 seconds longer before it pops up18 votes
We will forward this to our technical team
We apologize for the inconvenience
Would be nice to see the previews on videos before purchasing like we used to before. thanks6 votes
Thank you for your feed-back and suggestion.
We try to update the site to create a better experience for our users.
Best Regards .
Can you please provide us more information so we can further understand?
Thank you .
No add to favouites button appears next to videos like it used to.
Any ideas?6 votes
Due to the layout change the favorite button now is located under the video. It is a heart with a cross innit.
The download button is an upside down arrow .
Hope this helps :)
SEE TITLE9 votes
We are aware of this fake/bot profiles .
The Team is currently working on it .
- Don't see your idea?