I have a little money already on my account. Why cant I use that to pay for messaging. You also dont even say how much to pay to unlock it. I know from checking here in feedback that its any amount but why not say that on the site?.. I also highly recommend reconsidering paying for messaging. You're actively discouraging member interaction. I know you did it for spam/scammers but this is a terrible solution. How many other successful sites do that? You could have just insisted that members become varified to message.4 votes
Very good point , however, spam accounts are all over the site/sites. To unlock messages costs only 99 cents and it is one-time payment.
If you are having issues unlocking the features, please contact support so they can guide you through
I have been having huge problem with the DVD pass
I remember having cancelled the DVD pass subcription before deleting my account but it is still charging me even when i have cancelled it
I would love this to stopped charging me1 vote
Thank you for your message. We have checked and your subscription is cancelled and refunded. No further charges will be made.
I was wondering if we could take back, undo, or change our votes, whether it’s someone’s profile, video, picture, or blog. I was checking out a profile I liked and I accidentally voted it down (damn my fat fingers!). It won’t let me change my vote or take it back - now I feel bad for lowering the poor guy’s ratings, especially that I didn’t mean to vote the guy’s page down.2 votes
You can’t undo a vote, but what you can do is wait for 24 hours to pass and then you can go back and upvote it.
When videos oner already disabled account, please delete private video PIN enter page and return http status 404 at the page.
Because of that , the page and google image thumbnail is remaining long without delete.1 vote
Indeed this is how it is . However, it will be fixed soon
Hi there, for some reason the video bar won't move when watching, for instance the video itself will play but the timer and bar will stay at 0. I'm able to move the bar manually but I have no way to see what time the video is at.3 votes
Can you please specify your operating device and web browser used? Thank you.
I keep getting video not available on many videos even the ones I paid for.5 votes
We apologize for the inconvenience caused. Please open a ticket via support and add some of the video links you came across and were not available so we can further look into them. Thank you.
The members section does not show any reasonable way to sort the membership between various sub fields
Ie: for Gay men, knowing that they are top bottom or vers, and certainly respond to a smaller area that the entire province of Ontario ie. city or region in order to sort out the pool of persons to a reasonable number to message and organizing the :About" section to a more easy to find the data you would be searching for.1 vote
Thank you for your feedback, we will forward it to the team for further discussion.
Have a great day!
For some time now i've been looking for a way to better connect with my XTube audience and I thought I had found a way using the Blog feature. But I haven't been able to figure out how to create a new blog post. I've followed your FAQ's page and even clicked the direct link provided but it takes me back to the main page. Clicking the 'BLOG' link at the bottom of the page takes me to a "Forbidden" page. What's up Xtube?5 votes
In order to write a blog, go to your profile page, click on the more tab, and then scroll down to where it says write blog. Once you click there a new page will open for you to write a blog.
I’m having a difficult time with support and finding a way to cancel DVD Pass m, should be as easy as canceling membership! If an admin could help me out too that would be great. I believe I singed in so my correct email should be linked to this.1 vote
The admin can definitely help you.
Please contact support —→ https://www.xtube.com/contact so they can cancel any recurring subscriptions.
Here I don't need an explaination1 vote
Make this xtube web in a dark mode....the white color its anoying....please xhamster, pornhub and more have this mode dark ... Its better8 votes
Very soon my friend :)
PRIVATECLASSICS videos are NOT gay videos and should not be tagged as such! Please get this crap out of the male/male section!
Thank you.1 vote
We do not have control over tags , unfortunately. So there must have been a mistake from the uploaders
Can't login to my account, changed password but still doesn't work. The re-captcha appeares thousand times, wont let me pass
Can't login to my account, changed password but still doesn't work. The re-captcha appeares thousand times, wont let me pass17 votes
Two UNVERIFIED persons, "peter-cook" and "forskinluvr" have downvoted me (rated me negativity) because they don't like the fact that chose to be circumcised as an adult. I think they are the same person. I am a verified member.
I have a very respectable rating until they came onto my wall, harassed me and down-voted me.
I don't think unverified up/down votes/ratings should be reflected in someone's score if they BLOCK them.7 votes
We apologize for any inconvenience caused. Please note that when you block someone they can no longer interact with your profile.
Please contact with support providing your username and email registered to XTube so the team can further look into it. Thank you.
The app keeps crashing after the update, plus it doesn't access my camera, nor my gallery.
Can you shed a light on this?
Please note that the webcam feature is currently unavailable due to technical reasons.
Regarding the app. Please uninstall. Clear cache and cookies and then install again
Hey. I don’t seem to be receiving messages. They send off okay but I don’t know if they are delivered.
Thank you for taking the time to write to us
We can forward this to the team
Please add a search filter to include or exclude videos I have already watched.
Please also add a setting for related video recommendations to show mostly unseen content instead of the same videos over and over again.
I mostly want to see new videos that I haven’t already watched. For searches, I don’t want to scroll through pages and pages of videos I have seen before.
But sometimes I’m looking for a good video I have seen before but forgot to bookmark.
Tag the thumbnail to indicate previously seen videos.4 votes
That is a really good idea to be honest.
The current advanced search is not working. Regardless of whether i search for free video, new, or by upload date, i get an error screen.51 votes
Hello there ,
Indeed there is a technical issue and the team is currently working on it
need another way to change your password when you forget it3 votes
Could you kindly provide us a feedback or an idea how we can change that ?
- Don't see your idea?