XTube Ideas and Feedback

Welcome!

This is a crowd-driven system for user suggested ideas and feedback to get more love from the XTube developers. Simply suggest ideas, and vote on ideas you like – Everyone can spread around up to 10 votes per day.

The best ideas will be implemented the soonest!

My idea is/I suggest you ...

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Enter your idea and we'll search to see if someone has already suggested it.

  1. Logining In

    I can't log in at all. When coming to this page it pops up, it quick to stop you from logging in. This has happened for the last 4 days.

    7 votes
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    • Payment Method

      Hello,
      most of us would appreciate Paxum payment method. When are you planning to add this one, please? I already have an account and the fees are very low, incl. the prepaid master card.

      Thank you.

      3 votes
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        1 comment  ·  Admin →

        Hey there ,

        Please note that Paxum and Direct debit will be added as new payment methods .

        Will be added by the end of the month

        Once we have an update, you will all be notified .

        Thank you for your loyalty.

      • What's going on.

        I only can see a new main page. no videos. I'm not able to get into contact of support

        4 votes
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          1 comment  ·  Admin →
        • Explain why XTube randomly removes existing tags (like popper and poppers)?

          XTube seems randomly to be removing existing tags (or listing them as "badwords") without warning or explanation. Is there a way to list the bad words or why they are banned?

          37 votes
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          • CANNOT UPLOAD VIDEOS

            I CANNOT UPLOAD VIDEOS OR GET CUSTOMER SUPPORT IN THE USUAL WAY - Captcha never stops spinning. ALSO STILL CANNOT USE XTUBE MESSAGES - CAN'T READ OR REPLY! VERY UNHAPPY CUSTOMER!
            Pacito

            12 votes
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              Hello

              We are sorry to hear you are encountering issues with the site.

              Can you please provide your operating device and web browser/version in order for us to further look into this.

              Thank you.

            • Traffic Junky Ads during "Pause"

              It is very annoying to have the Traffic Junky ads popup on the screen each time a video is paused with no way to remove it from obstructing the full screens view--especially when you have paid money to purchase a video. If this cannot be changed, I certainly will not waste any more money on this site.

              4 votes
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                Hey there,

                We do apologize for the inconvenience , However we do not have any authorization to take any action regarding Traffic Junky.

                However what you can do is to become a VIP member which prevents the Ad pop-ups.

                Regards

              • 4 votes
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                • videoupload

                  what do you mean with: "It may take about 10 minutes to see newly uploaded videos. Thank you for your comprehension." ? I uploaded yesterday two videos, and nothing was and is to see. In the old version was it better and faster, now I have to wait days, before something is to see...

                  5 votes
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                    1 comment  ·  Admin →
                  • Payment

                    Hi,
                    I would like to ask for the date of payment. I know it is on 5th and 20th. I´m, however, from Europe and so I would like to know when exactly I can expect the payment via Wire transfer.

                    Thnak you for your reply.

                    5 votes
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                      Hey,

                      Wire Transfer payments usually need 1-3 days until cleard out. So if your payment is sent out on the 5th, you should receive it within the following days (6,7,8).

                      Thank you for being a part of our amateur family!

                    • 5 votes
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                        Hello there,

                        It seems that is working fine from our end .

                        So in this case could you please specify operating device and web browser you are using in order to further assist ?

                        Regards

                      • Have you changed you video player set up? I cannot play any video on my mobile devices now.

                        The Older Video system worked better but over time fewer and fewer videos have been playing. Now on loading I just get a black box. I can see a preview image, click on it but just get a blank black window.

                        5 votes
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                          1 comment  ·  Admin →

                          Hey there ,

                          We apologize for the inconvenience that has been brought to you.

                          In these cases we we suggest to use Google Chrome or FireFox .

                          Also please try and clear cache and cookies . It usually helps.

                          Thank you .

                        • Unsuscribe even if ignored

                          Um yeah hello... I have been ignored from some guy on here that posts WAAAAYY too many videos and hes clogging up my news feed... But i cant use the unsuscribe button because he has me ignored... So can you please fix that so we can unsuscribe from people even if we have been ignored? Seriously thats really annoying ... I dont wanna see his stuff anymore yet im obligated to now because i cant unsuscribe

                          6 votes
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                          • Can't upload a video

                            I thought for sure I could post a screenshot. I guess not

                            2 votes
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                            • I signed up for Gold VIP 3 Months but...

                              I signed up for Gold VIP 3 months packet last week , but so far I can’t do anything ! I have to pay for each video I want to watch ! What can I do? I already paid more than 50£!

                              1 vote
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                              • Page layout

                                Hello,
                                the new page layout looks quite ok but there is no longer the number of video the amateur has when playing one of his video, which I really miss.

                                By the way, if the developers have time for playing with layout, what about adding a new payment method for us ?? After more than a month you were not able to add any.
                                Both checks and wire transfer are expensive for non-american amateurs. Do you realize this fact?

                                Thank you.

                                3 votes
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                                  1 comment  ·  Admin →
                                • Problem with video freeze

                                  4/14/18_ I am having a problem viewing some videos. They freeze after about 5-8 seconds. I couldn’t view Carnivore’s last two emissions, pardon, submissions. I have always accessed your site using my iPad Pro. I had the same issue when I tried to view using my Mac laptop. Both products are no more than 5 years old.

                                  8 votes
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                                  • If I delete my account, will any messages that have been sent and unread still be able to be read?

                                    Have sent a message to a profile before I deleted my account, just wondering if after you delete an account can they still read the message

                                    1 vote
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                                    • Please fix member search: map doesn't work

                                      When I look for new members in my area, I get a list of 100,000 random people from all around the world, regardless of what state on the map I click on. I put in a help desk request for this four months ago, and the only thing that changed was that the list of results increased from 60,000 random people to 100,000. VERY frustrating; trying to locate people in my geographic area who might want my help creating content to post on this site.

                                      3 votes
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                                        Hello .

                                        The search will give you results based on the amount of registered users on the selected country . Please note that we have over 10 million registered users .

                                        However we are constantly improving the site so we will forward your feedback to the team

                                        Thank you for sharing this with us !

                                      • CAPTCHA log in

                                        everytime I log in. I then have to re-log in after completing the Captcha. what is the point of this?? just have the captcha on the main log in screen so I don't have to log in twice.
                                        Also why is the word 'passing' a band word? pathetic.

                                        7 votes
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                                        • favorites counter

                                          It would be nice if we could see a counter on our videos that we've posted that shows how many times our video has been saved by a member as one of their favorites

                                          1 vote
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                                          • Don't see your idea?

                                          XTube Ideas and Feedback

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