This is the 3rd email. I can't get through. Even the "Contact Us" and Technical Support. All I'm getting is a cover page.1 vote
Can you please specify operating device and web browser you are using in order to further assist ?
For some reason, I can't log in. When the page comes up, it pops up for a quick second and going to the top of the page, I can't go down cause everything is on top. I was lucky to get on here now.1 vote
In this case , so we can have a better understanding please contact support by sending a screenshot of this with the title ‘’Logging in FDB’’
On my last two posts and a couple others in the last month or so, I've gotten comment email notifications when there's no new comment. I've also gotten a notification for each actual comment, but another two or three emails when there isn't actually a new comment on the video.
Is the notification emailer hiccuping, or are there comments that aren't actually making it onto the video page?1 vote
Please note that since you do not see any comment on the video after you received the notification, that means that is coming from a spam account .
This is something that we are trying to fix the moment we speak .
When I look for new members in my area, I get a list of 100,000 random people from all around the world, regardless of what state on the map I click on. I put in a help desk request for this four months ago, and the only thing that changed was that the list of results increased from 60,000 random people to 100,000. VERY frustrating; trying to locate people in my geographic area who might want my help creating content to post on this site.3 votes
The search will give you results based on the amount of registered users on the selected country . Please note that we have over 10 million registered users .
However we are constantly improving the site so we will forward your feedback to the team
Thank you for sharing this with us !
i am always having to uncheck "i like male",, and
re check " i like female"! It seems to reset because of my interest in intact male anatomy, but this doesnt mean i want to see gay acts in the sidebar and vid sugestions. Thanks! :--)11 votes
Thanks for sharing this with us.
Are you possibly clearing your cache/history on your browser? This will affect the system and it will not remember your preferences. :)
Please let us know. Thank you.
Currently you can only search members with a certain age, and the results will always be the same, most have not uploaded a single video but instead just use the account for commenting, and people who have uploaded their videos in 2007 with shitty cameras are preferred in the search. It would be so easy if there was just an age filter the way there is a preferred sex filter - most users reveal their age in their profile. That way you could always view for example the newest videos by members aged under 25.15 votes
Thank you for taking the time to share this with us.
We will definitely look into this for future updates of the site.
Paging through the latest videos, the same videos show up multiple times...2, 3, 10, 20 pages later. Sometimes with the same videos around them, sometimes not.9 votes
Thank you for reporting this! We will forward it to our team to look into.
Thank you for your patience and loyalty!
Hi, why don´t you require ID when somebody opens a new account? This leads to fake accounts and spamming. There is one person creating still new and new accounts and posts his/her whatsapp number in videos comment. Her whatsapp: +79060491524, a few profiles I have found: hannah1994, mariar1991, louise31994, sylvia91993, clairep994, norma41995, gloriac1991, diana41992, constancea1995, fionau1990. I´m sure there are more of her accounts. If you required ID this wouldn´t happen. Do you have any solution? Thank you.9 votes
Thank you for providing the usernames and we apologize for the inconvenience caused.
We will forward this to the team for further investigation.
Thank you for your patience and we will keep you updated via the feed-back page.
Once a great place to share adult stuff, your lousy updates sent users away. Ciao xtube!10 votes
If you are encountering any issues with the site or are not fond of the new updates, please let us know exactly what you are referring to so we can forward your feedback to our team for further discussion.
Your feedback and suggestions are the best way for us to improve our services.
All I ken say is dat dis haz becom a site data is noting more den a ting tatz is notten more than a advertizement for all deez oter com plasez und is no to mush valu to doze dat wanta see reel men in akshun. I kana no say any moore, fur wad itz wort. Tank you.2 votes
Hello there ,
Thanks for sharing this with us .
Please note that our site offers both free and paid content with a variety of categories , niches, fetishes and millions of members who upload content daily.
Hope this clears things out for you
Let us know !
Something went wrong. A while ago I selected my videos on private. Now they're gone. How can I get my deleted videos back on my page?4 votes
Please note that we are unable to retrieve deleted content.
If your videos were selected as private and after you’ve noticed they were removed, you will need to contact with our support team in order for them to further assist you.
It first started with seeing videos that members I'm subscribed to have either purchased or rented. (XTube trying a bait and switch tactic to get members to buy/rent more videos?) Now, I'm seeing videos in my newsfeed that my subscribed members have COMMENTED on! There are so many that it is hard to see the videos the members I'm subscribed to have posted!! PLEASE STOP THE INSANITY. Allow members to filter out and ONLY SEE videos from the members we have subscribed to in our newsfeed. There MUST BE a way to filter out from seeing all other content.1 vote
This is actually a good idea and we can forward this to the team .
Any feedback is always appreciated .
Something must’ve changed in the coding because The search engine is not pulling all possible videos that it can. For example, a month ago I would type “chub” and it would have several videos uploaded that day. Now I type it and I’m lucky if one video pops up. Through looking at other members, I can see they’ve uploaded new content with the tag “chub” but it won’t appear in the search engines. What changed?22 votes
I would like to inform you that our developers are currently in the process of updating and re-calibrating the search engine feature.
They are making changes to improve the search and make it more accurate according to the keyword searches.
We apologize for any inconvenience caused.
You may have noticed when you click on your Friend request and Notifications icons, xtube links you to another site. Some of these sites are MALICIOUS SITES, so please be careful when accessing these sites - especially if you don't have malware protection5 votes
Hello David ,
We apologize for the inconvenience , We will have our team take a look into it .
Thank you for your loyalty
I just dont know how to delete one if my videos at all. Please help!1 vote
You can do that by going to ‘’My videos’’ from the drop down menu.
All of the videos will appear. To each and everyone of them , it has the delete button.
For more assistance you can always contact support . https://www.xtube.com/contact
why is poppers considered a red word when actual drug related tags like pnp etc are still ok?? FFS its just amyl.9 votes
I would like to inform you that due to new regulations the word poppers has been removed.
We apologize for the inconvenience.
I woud love to learn how to delete my account and the videos that i appear in!5 votes
Hello Sissytvinhose ,
Are you encountering any issues and you wish to remove the account ?
Please let us know . Thank you
I am not seeing the logout function where it used to be. Add one back and please make it clearly obvious.17 votes
The logout feature is located at the header of the site, once you hover over your username, a drop down menu will appear, the log out feature is there.
Have a great day!
I cannot see the right of computer, who put shit on it every day ?--- I cannot get rid of it ....9 votes
Please contact xtube support and provide them with a screenshot of the issue so they can investigate and provide you with a solution.
I think that all premium videos should have there own page14 votes
Thank you for your suggestion. I will forward this information to our team for further review.
We appreciate the feed-back as this is the best way to improve our site.
- Don't see your idea?