XTube Ideas and Feedback

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  1. date in my videos?

    Please bring back the date in videos we upload. I find it helpful to know when I added a video besides "One year ago" which is very broad!

    8 votes
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    • DELAY IN PAYMENTS

      HI!.
      I expected my payment on the 20th July. I still haven´t received my payment. You write on the 5th and 20th but it sucks when it is always late (I know that if it falls on weekend it may delay) but it fell on Thursday now. Could at least INFORM the users about delayed payments ?? I can never rely on the payment date.

      12 votes
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      • No newsfeed entries found in my Subscription newsfeed

        I have nothing in subscription newsfeed

        1 vote
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          1 comment  ·  Admin →
        • preview videos before purchasing

          Would be nice to see the previews on videos before purchasing like we used to before

          27 votes
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          • fix search by country, currently selecting a country returns not found! FIX SEARCH FUNCTION, PERIOD!

            Search function is a basic function in every website, is a basic function, period. Not having it work properly ever was the main reason the site is not a personal favorite, but now i can't even filter by country!
            Basic search behavior must allow to search members by country alone, no need to add any term in the search box, if i enter advanced search and filter by country and by members with photo or/and video should be enough.
            -Fix the country filter ASAP!
            -Remove mandatory search term requirement (having something in the search box)
            -Allow (accurate) search with any…

            3 votes
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              Hello.

              Thank you for your feedback as this is the best way to improve our services.

              We will definitely take a look into our search feature and further discuss this with the team.

              Thank you for your loyalty.

            • how can I delete my account?

              I don't use it so much. I want to delete it permanently.

              2 votes
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              • Members identification

                For some reason you only pick certain videos of mine to remove due to no identification. Most of not all of my videos are done the same. Always from the rear and never showing the other person's face. Why is it that this certain video of a certain person gets flagged every time I post it and my others don't? It's so confusing.

                2 votes
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                • DCMA complaint

                  My bf got a DCMA complaint on one of his vids, that WE have recorded. We have contacted on the adress we are supposed to but no answer for days now. And I really want to know what the DCMA is in the movie, just telling that I need to read up on it will not help (Is easy for you just to point to the terms and NOT saying what the movie getting reported about) when is it a self produced movie that has nothing close to the terms. And you have much more rougher movies in here. Can…

                  11 votes
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                    Hello Daniel.

                    Thank you for taking the time to write to us.
                    We apologize for any inconvenience caused.
                    Can you please provide your ticket number so our team can look into it.

                    Thank you.

                  • Getting message 'nz' was not found in the haystack.

                    When wish to search by country am getting a message

                    'nz' was not found in the haystack.

                    Got the message for a few weeks, then it was working (used it over this weekend just been) but not working again.

                    1 vote
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                      Hello Peter.

                      I would like to inform you that we were aware of this issue and have been informed that it was resolved.

                      Can you please try clearing your cache/cookies and restarting your web browser and try again.

                      If you are still getting the error it will be highly appreciated if you can contact our support to assist them in resolving the issue with some further information.
                      https://www.xtube.com/contact

                      Thank you.

                    • Why so many terrible updates?

                      The "Videos Being Watched" section on the homepage doesn't refresh like it used to. Nearly every other video is a premium video with no way to filter the premium videos out. The premium video previews have been removed. Users can no longer filter their newsfeed by premium and free content. The word censoring is terrible. The newsfeed is never in order -- videos that were uploaded yesterday and that I've already watched are showing up in front of videos I haven't seen yet.

                      5 votes
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                        Hello.

                        Thank you for your feedback.

                        We will have the team look into the home page videos to make sure that everything is OK.

                        Please note that there is a standard number of premium videos appearing on the home page and this has not changed.

                        Word censoring has been fixed a while back and is constantly updated. If you are having problems with word censoring please do not hesitate to contact support so we can look into it.

                        The team has looked into the issue of the news feed order and have reproduced the steps.
                        We have not come across any issues with this but please have in mind that this will be monitored.

                        Thank you.

                      • pay the amatures who have put fourth the effort to get paid

                        how about you dont make it fuckin im possible to earn a dollar? imagine that, paying for content... whoa.. mind blowing right?

                        8 votes
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                        • 16 votes
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                          • Password

                            I see there are password issues. I've contacted support with no success. Please delete my account. Leejames298@hotmail.com

                            2 votes
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                              Hello.

                              We apologize for the inconvenience. We have found your ticket in the customer support queue and sent you new credentials so that you can access your account.

                              We would like to apologize for the delay.

                              Kind regards, .:)

                            • STOP ALLOWING THE DOWNLOAD OF ORIGINAL CONTENT

                              There should be an option NOT to allow the "DOWNLOAD" of my videos. I stopped uploading here, Pornhub & a few others for that reason. Even myvidster won't allow download of most vids and they only share (not host) content.

                              7 votes
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                                Hello Hood.

                                Thank you for your suggestion.

                                This will be discussed with the team.

                                Please note that you can convert your account to an amateur account where your premium videos cannot be downloaded.

                                Thank you.

                              • Bring back the previews for Premium content

                                I would like Xtube to bring back the ability to preview Premium content. Since I purchase these from time to time, I would like to be able to preview the Premium videos, in order to make a better decision on whether or not I want to buy them. I can't decide off description alone.

                                65 votes
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                                • Member with two profiles

                                  This Member is not trying to hide the fact that they have two profiles. This is not the issue. The issue is that on one profile, they uploaded a purchase only video in its full length. Then on the other profile, uploaded the exact same video split into two parts, also for purchase. I purchased the full length video, not even being aware of the split video option or the fact that this Member has another profile where this split video is uploaded. Then I went back to leave the Member a nice comment about their video, not realizing that…

                                  3 votes
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                                  • 1 vote
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                                      Hello.

                                      Thank you for pointing this out and we apologize for the inconvenience.

                                      Our platform is very strict and does not allow any content which does not comply with our terms of services.

                                      Thank you.

                                    • 1 vote
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                                        Hello gr8nbd.

                                        Please have in mind that Xtube provides its users both free and paid content.

                                        To avoid paid content please do not click on videos which are listed as premium.

                                        Thank you for your understanding.

                                      • Why you removed video https://www.xtube.com/community/blog/detail/problems-with-premium-video-2473882

                                        Looks like some idiots want to see Disney cartoons for kindergarten here.

                                        I cannot understand, why xtube listen to the idiots? It is pornography site, the man posted porno, so what is the problem? Why was it removed?

                                        3 votes
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                                        • Messages

                                          Quite often when I type a message on your instant messaging system, the message I type just vanishes and doesn't appear in the chat window. This can be really frustrating when I have typed something long to have to type it all out again. Refreshing the page does seem to temporarily solve the issue, but it's really frustrating!

                                          1 vote
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                                          • Don't see your idea?

                                          XTube Ideas and Feedback

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