XTube Ideas and Feedback

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  1. Please fix the 502 bad gateway error

    Please Xtube fix the bad gateway error, after I sign on to my account I can not set my preferences, without get the error. I have cleared my cookies etc. but that does not solve the problem. I can set preference prior to signing on but after signing on it's a no go. Thank you in advance for looking into this problem.

    12 votes
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    • All Male Videos

      Please stop putting videos of women in the all male video selections. Very much of a turn off. Thanks.

      23 votes
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        1 comment  ·  Admin →
      • Are videos marked PREVIEW free ?

        Nearly every video marked PREVIEW is asking for money.
        This is fraud and XTUBE has to be sanctioning it to make
        more cash.

        10 votes
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        • Video sorting isn't working.

          It's been like this for a few days now! For example, pressing "Most recent" will display videos from 3 months ago as the first result while a video from just 3 weeks ago will display further down the page!

          This doesn't just go for the "most recent" category either, it does the same for all sorting options. Try order remains the same regardless of what is selected so something is definitely broken here, I've tried numerous browsers and several devices and I can reproduce the issue on all of them.

          12 votes
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          • Still getting 502 error

            After I log in I try to set my preference and get the 502 error

            2 votes
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            • The help and support does not work. Neither does messenger and I get no notifications

              The help and support tab does not work. Neither does messenger and I get no notifications of friends activity.

              1 vote
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              • Something went wrong

                The upload is a real pain on this website compared to others.
                II'm about to give up posting here after getting "Oops something went wrong" errors at 99% upload of a video.
                It is frustrating and even more when I can't even know what exactly went wrong.

                4 votes
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                  Hello.

                  I would like to inform you that we seem to have had a general issue with our upload feature and our developers are working on resolving the issue.

                  We apologize for the inconvenience.

                  Thank you for understanding and for your patience in the matter.

                • Country: 'pt' was not found in the haystack why?

                  Country: 'pt' was not found in the haystack

                  2 votes
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                  • Fix favorites.

                    Please fix favorite browsing. It keeps redirecting me to first page of my favorites if I'm on any page ahead of page 1. If I'm on page 5 and I click to watch a video, when I'm done watching and press the back arrow to go back to my previous page it always send me back to page 1. Please fix this.

                    14 votes
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                      1 comment  ·  Admin →

                      Hello.

                      Our team is aware of this issue, we’re sorry for the trouble caused. We are working on finding a solution on this matter, as it is a complicated one.

                      Thank you for writing to us and again we apologize for the inconvenience.

                    • Fix notifications

                      Fix notif tab so I can see when people favourited or commented on my videos like it used to be.

                      6 votes
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                        1 comment  ·  Admin →
                      • Problem with commenting on pictures.

                        Over the last few weeks, when I attempt to post a comment on a picture, I get a small screen message telling me that something is wrong. However the situation does not seem to change, even after a few weeks.

                        1 vote
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                        • I can't vote to like a picture by a regular user--please change this

                          When I vote to "like" a regular pic and not one by an amateur requiring payment --I get a message saying only verified buyers can vote for this video???

                          6 votes
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                          • Your customer support is terrible

                            I emailed your customer support system with a legitimate problem I was having trying to purchase credits, and asked what could be done to fix it. I got a response back saying you were banning my account without further explanation. Banning your paying customers with no explanation after they come to you with a question regarding their account doesn't seem like a very good business model. Furthermore, such a curt response from your customer service team is tactless, to say the least. Is this how you run your customer support system? What a joke.

                            1 vote
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                              1 comment  ·  Admin →
                            • BLOCKING someone does not mean he is BLOCKED

                              Hi xtube tech admins….
                              I recognized, that it is possible to vote on BLOCKED USERS…I think if I block someone, who maybe posted a hate comment on one of my videos, this blocked USER SHOULD not have the possibility to vote on my profile votes and on my video votes anymore….BLOCKING someone should BLOCK all his activities on my profile INCLUDING VOTING my videos down…please think about this and change it…. BLOCKING someone should prevent me. A blocked user should not share his hate to me anymore by voting my videos down in a row, as it happens from time…

                              32 votes
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                              • Notifications ???

                                Hello, since a few days I get no notifications.

                                No notifications about:

                                - Rating my profile or videos
                                - Favorited my videos
                                - Replied of my comments
                                - New subscribers

                                The only notifications I get are about new comments. What's going on here ???
                                I hope this is a bug and no new change, because this was one of the best features.

                                8 votes
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                                • Bring back MY LIBRARY>VIDEOS>SEARCH> feature.

                                  Used to be able to list my videos and SORT>QUANTITY TO LIST>ASCENDING/DESCENDING. Bud now, we can't find any of our own. Only by stupid short lists that take forever

                                  6 votes
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                                  • Category bugs ("exhibitionist")

                                    Although one can select "Exhibitionist" as a category for a video, the category page http://www.xtube.com/gay/categories does not show this category. Even in the Alphabetically sorted version of the page.

                                    Moreover, the category is misspelled with an *s*: Exhibi*s*ionist. Please use a *t* instead.

                                    1 vote
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                                      1 comment  ·  Admin →
                                    • activities page

                                      The Activities Page needs an option to hide it or turn it off. It's extremely invasive and also unsafe to have every move you make on this site monitored by any and everyone. It's a great tool for stalkers and trolls to harass users. Not telling you to get rid of it, but PLEASE allow us to turn it off/hide.

                                      20 votes
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                                      • fix the problems that you have created before adding new features

                                        You still have not fixed a MAJOR search issue. When I am on page 15 of User XYZ's favorite videos and watch a video on page 15 and then hit the back arrow I am returned to page 1. Not back to the page I was.
                                        This is so easy to fix. Can you please make the necessary edits?

                                        20 votes
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                                        • Disable comments and votes

                                          Fix comments and votes people can still vote and comment on your videos and photos even if you select. Disallow comments to be added to your video and Disallow people from rating your video. This has been a problem for sometime.

                                          3 votes
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                                            Hi James.

                                            Thank you for your feedback, this is the best way to improve our products and services and maintain our client’s satisfaction.

                                            Please note that we have confirmed your issue and are doing our best to fix the issue. Thank you!

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