XTube Ideas and Feedback

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This is a crowd-driven system for user suggested ideas and feedback to get more love from the XTube developers. Simply suggest ideas, and vote on ideas you like – Everyone can spread around up to 10 votes per day.

The best ideas will be implemented the soonest!

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  1. video previews

    Would be nice to see the previews on videos before purchasing like we used to before. thanks

    4 votes
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    • I can't add videos to favourites anymore

      No add to favouites button appears next to videos like it used to.

      Any ideas?

      4 votes
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        Hello there,

        Due to the layout change the favorite button now is located under the video. It is a heart with a cross innit.

        The download button is an upside down arrow .

        Hope this helps :)

      • 3 votes
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        • Cannot log in. "login_process.php" page says "string(3) "Hoa"

          Cannot log in. "login_process.php" page says "string(3) "Hoa"

          Using Chrome. Flash is running, no ads are being blocked.

          8 votes
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            Hey there,

            We apologize for the inconvenience .

            Xtube is experiencing technical difficulties and the teams is trying to resolve the problem as of now .

            Thank you for understanding

          • can't log in. Because my account has been banned.And contact you 3 Times. My account has 121dollars and is called nongge. Why ?

            I can't log in. Because my account has been banned.And contact you 4 Times. My account has 121dollars and is a vip account.called nongge. Why ? I feel so sad. Once i wanna cancel the vip but suddenly i could not log in and no one answer me. My mailbox when i sign up for some reason is not available. Please contact me via 1492076635@qq.com. Please reply me as soon as possible. Thank you!

            4 votes
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            • Can't upload a video

              I thought for sure I could post a screenshot. I guess not

              1 vote
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              • I signed up for Gold VIP 3 Months but...

                I signed up for Gold VIP 3 months packet last week , but so far I can’t do anything ! I have to pay for each video I want to watch ! What can I do? I already paid more than 50£!

                4 votes
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                • fix your site as I can't access any features

                  I see videos/options/features for a fraction of a second before they disappear. What's going on??

                  1 vote
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                  • Allow me to re-post my deleted videos

                    I recently deleted all my videos, and now I would like to upload them again. But the system won't let me because it says they are duplicates. How can I upload them? Or can these videos never be posted on XTube again, because I once deleted them?

                    7 votes
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                      Hello there,

                      Unfortunately we cannot reinstate deleted videos.

                      The status you are shown is the duplicate error which means the video was uploaded or attempted to be uploaded in the past.

                      You will need to re-upload the video.

                      In order to re-upload your video you will need to add or remove some time from the video and save file with a new name.

                      For more assistance please contact support

                      https://www.xtube.com/contact

                      Regards

                    • What's going on. 3rd email. System not Working!

                      This is the 3rd email. I can't get through. Even the "Contact Us" and Technical Support. All I'm getting is a cover page.

                      1 vote
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                      • Logining In

                        For some reason, I can't log in. When the page comes up, it pops up for a quick second and going to the top of the page, I can't go down cause everything is on top. I was lucky to get on here now.

                        1 vote
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                        • What's going on.

                          I'm getting no response except Ideas and Feedback. I'm seeing only half of a page it's been like this for about 5 days. I can't even get a response through your "Contact Us" . My handle is pdcub

                          17 votes
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                          • Logining In

                            I can't log in at all. When coming to this page it pops up, it quick to stop you from logging in. This has happened for the last 4 days.

                            7 votes
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                            • Notification but no comment

                              On my last two posts and a couple others in the last month or so, I've gotten comment email notifications when there's no new comment. I've also gotten a notification for each actual comment, but another two or three emails when there isn't actually a new comment on the video.

                              Is the notification emailer hiccuping, or are there comments that aren't actually making it onto the video page?

                              1 vote
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                                Hello ,

                                Please note that since you do not see any comment on the video after you received the notification, that means that is coming from a spam account .

                                This is something that we are trying to fix the moment we speak .

                                Thank you

                              • Payment Method

                                Hello,
                                most of us would appreciate Paxum payment method. When are you planning to add this one, please? I already have an account and the fees are very low, incl. the prepaid master card.

                                Thank you.

                                3 votes
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                                  1 comment  ·  Admin →

                                  Hey there ,

                                  Please note that Paxum and Direct debit will be added as new payment methods .

                                  Will be added by the end of the month

                                  Once we have an update, you will all be notified .

                                  Thank you for your loyalty.

                                • Newsfeed permanent scroll STILL not working

                                  Hi,

                                  I responded in the comments attached to my original message The response is to your requests No one came back and Im still stuck looking at one page of the most recent hours Newsfeed is totally useless to me now No one seems to know and there seem to be a lot of questions on this Bring back the page numbers Sometimes, if it aint broke, don't fix is best!

                                  4 votes
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                                    1 comment  ·  Admin →
                                  • What's going on.

                                    I only can see a new main page. no videos. I'm not able to get into contact of support

                                    4 votes
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                                      1 comment  ·  Admin →
                                    • How does the newsfeed scroll work?

                                      I appreciate you came back and told me the pages have gone because it scrolls all the way Mine doesn't do that I get to the bottom of the page and can't go any further? Do I need to enable something?

                                      10 votes
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                                      • Return to old Newsfeed Layout

                                        It is now almost impossible to go back to a certain point in time to watch older videos from subscribed content that you may not have seen with because of the new infinite scroll. Can it go back to the page number system as it is on the main pages on the site.

                                        5 votes
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                                        • How will I logout

                                          How will I logout

                                          3 votes
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