i am always having to uncheck "i like male",, and
re check " i like female"! It seems to reset because of my interest in intact male anatomy, but this doesnt mean i want to see gay acts in the sidebar and vid sugestions. Thanks! :--)11 votes
Thanks for sharing this with us.
Are you possibly clearing your cache/history on your browser? This will affect the system and it will not remember your preferences. :)
Please let us know. Thank you.
I can only get a part of my blog to post. ALSO: I can't write in words like mom, dad, asleep, hurt and the list goes on. How do I change these filtered words?3 votes
Those words are considered red words. (prohibited words)
Please contact with our support and they will further assist you in writing your blog.
Thank you. Have a great day!
when i go to upload a video i choose the file and fill out all the text stuff and tags and permission to use this video stuff and when i go to click on "upload now" the cursor in a crossed out symbol *circle with a dash* also it seems like its not even selecting the fill when i choose a file to upload. *trying to upload an mp4 file i recorded*33 votes
We are sorry to hear you are encountering issues uploading your video. Can you please specify your operating device and web browser so we can further look into this.
Paging through the latest videos, the same videos show up multiple times...2, 3, 10, 20 pages later. Sometimes with the same videos around them, sometimes not.9 votes
Thank you for reporting this! We will forward it to our team to look into.
Thank you for your patience and loyalty!
I am only able to change header image #1, but not # 2 or 3. The "Browse" button doesn't work at all. I have reloaded the page many times and it still doesn't work. Please fix this.5 votes
The team tested this feature and no issues were found. Please try replacing your header images again or contact with our support in order for them to further assist you with this.
It is done the same day, unless it is a weekend.
You will receive a notification confirming.
Thank you for joining our amateur family!
You force us to use the newsfeed to keep up with our subscribed content, and it has not been updating with the current videos for days!8 votes
We apologize for the inconvenience, can you please let us know if you are still encountering issues with this? We looked into it and it is working as intended.
Are your developer really that stupid to mix up the community feed so yesterdays uploads come first. I am on page 40 wit stuff uploaded 12 hours ago. Do you really think people are stupid enough to go trawling through page after page. I wish you would close Xtube & save us all time.
Please don't ask me to contact support as you always do to clarify what I have told you.1 vote
Please note that there are millions of users registered on our site, therefore you can understand why the community feed is full of new content.
However, we will forward your feedback to our team for future site optimizations.
We are open to any suggestions you may have, so please feel free to share.
I paid money to watch a video, however when I tried to watch it, the video was down. I tried on both of my windows 10 laptops so I know it has nothing to do with my java script. I email Xtube, they said they they cannot refund me as they have puchased the video and it is working. Bare in mind they said this a week after I tried to do it. It may be working now but it wasn’t a week ago when I tried! They also said it might not of been working because the video was a 24 hour rental. I tried to watch the video straight after buying it! I wouldn’t rent a video for 24 hours and try to watch it 25 hours later. Absolute scam.
I paid money to watch a video, however when I tried to watch it, the video was down. I tried on both of my windows 10 laptops so I know it has nothing to do with my java script. I email Xtube, they said they they cannot refund me as they have puchased the video and it is working. Bare in mind they said this a week after I tried to do it. It may be working now but it wasn’t a week ago when I tried! They also said it might not of been working because the video was…5 votes
Please provide us with your Ticket ID and we will further assist you.
Thank you and we apologize for the inconvenience.
We have checked this for you and see that the credits have been added.
Please note that once you add credits to your account it may take some time for the credits to appear on the account.
Thank you for your loyalty!
Once a great place to share adult stuff, your lousy updates sent users away. Ciao xtube!10 votes
If you are encountering any issues with the site or are not fond of the new updates, please let us know exactly what you are referring to so we can forward your feedback to our team for further discussion.
Your feedback and suggestions are the best way for us to improve our services.
The new drag and drop setup thing doesn't work for me. When uploading videos they upload to a certain percent and then drops down percentages and goes up again only to drop again. Then ultimately fails to download.6 votes
We apologize for any inconvenience! Please contact with our support team in order to rectify the issue, and please provide as much info as possible. (operating device, web browser, video size and format).
Xtube is down the pan it is just a copy of other boring sites I will be closing my account.6 votes
We are very sorry for any issues you encountered on the site and for any inconvenience caused, this was never our intention.
Can you please provide us with more information on the matter? Our team will be more than happy to assist you.
Also, if there are any suggestions you may have for us, please feel free to let us know. Your feedback is greatly appreciated.
Clean it up manually if your developers need so much time to put together a way to keep it from happening! It's not as if it's hard to tell which users are the ones you need to delete.
I've been posting a video a week, sometimes two, for years. Actual legit, good quality videos that I make of myself. I won't upload anything new until it's fixed. There's just no point.1 vote
We apologize for the inconvenience caused and understand your frustration.
We have forwarded your feed-back to our developers.
Allow Scat and Vomit to be used in the profile information among other censored words. It's ridiculous that a site catering to all sorts of fetishes including those keywords does not allow in it's user profile to use "bad" words. I am extremely turned off for example by vomit and scat and I would like to put that on my profile. I'm sure there are others who would like to do because they want to showcase their enthusiasm for said fetishes.8 votes
Thank you for your suggestion and feed-back.
Please have in mind that this sort of content is prohibited on our site.
Like the most general and quite popular tag: Humiliation.
I see it posted on another users profile, yet it's no longer listed with editing your profile.
Xtube getting rid of small bits just to add on a bunch of addon crap as usual. :v5 votes
Thank you for your feed-back and suggestion.
We try to update the site to create a better experience for our users.
We apologize for any inconvenience caused.
If you like you can contact support and provide them with the information so it can be reviewed.
I can't find the problem on this one. My vid says "Pending" and additionally, the thumbnail for the video is plain black with the words "SELECT THUMBNAIL" stuck on it. It's just sitting there. Can I delete it and start again? Who knows.2 votes
Please contact our support team and provide further details and they will further assist you to resolve the matter.
also, other Website put his videos in front of--- do you get MONEY for this or they just do it ?:
the only way to get rid of it, to delete everthyng and
start ALL my computer5 votes
Can you please contact support and provide them with screenshots of the issue so we can further investigate and assist you to resolve the matter.
During the past few days, I am increasingly seeing in my videos newsfeed, entries where members I'm subscribed to have purchased or rented videos. These entries did not appear before. I'm also seeing videos posted by members I subscribe to, that are for rent or for purchase. My videos newsfeed setting is (or was) set to display free videos only. Please resolve these issues or tell me how I can go about removing these unwanted entries on my videos newsfeed. Thank you.10 votes
When you are subscribed to a user then you will receive updates on there new material in your news-feed tab for both free and paid content.
To stop receiving news-feed from unwanted users you will need to unsubscribe from the user.
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