XTube Ideas and Feedback

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  1. My complaint with the XTube site

    The site of voices is very difficult, I never had so much problem to post videos of mine as in the site of Xtube, everything here is very difficult. I posted 10 videos on the site and only 3 are on my profile, because the others are not in my profile, there is nothing wrong with them.
    When I tried to fill out the application to be analyzed my documents to be amateur model of the XTube the only document that I have not accepted, are you only approving profile with passport identification? Why all this?
    I will delete my…

    4 votes
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    • Uploads

      Uploads to desktop video seem pretty decent- why so long uploading to mobile site? Frusratimg to want to and find it takes 30 min to an hour just to upload-

      3 votes
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        Hello.

        Thank you for your feedback.

        I would like to ask you if it is not to much trouble to contact with support so you can provide us with more details to see if there are any issues with our uploading.

        Please provide operating device, web browser, video format and size.

        Thank you for your help.

      • Late payment for the period from 16/06 to 30/06 June because ???

        Late payment for the period from 16/06 to 30/06 June because ???

        5 votes
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        • DELAY IN PAYMENTS

          HI!.
          I expected my payment on the 20th July. I still haven´t received my payment. You write on the 5th and 20th but it sucks when it is always late (I know that if it falls on weekend it may delay) but it fell on Thursday now. Could at least INFORM the users about delayed payments ?? I can never rely on the payment date.

          12 votes
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          • pay the amatures who have put fourth the effort to get paid

            how about you dont make it fuckin im possible to earn a dollar? imagine that, paying for content... whoa.. mind blowing right?

            8 votes
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            • Transgender...

              I wish I could choose Transgender for myself and what I am interested in...

              3 votes
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              • After viewing a member's videos in profile, when we press back it goes to part in video where we left off

                This would be helpful as Pornhub already has this feature. It's annoying when you press back that it goes to the very beginning.

                1 vote
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                • I'm a transman, why are my videos only showing when searching under "female"?

                  Please could you sort out your search parameters when it comes to trans people? As a trans man, I am not happy being categorised as "female" by your search parameters: I've been on testosterone for several years, have a male chest, and facial hair.

                  Trans men are not women.

                  3 votes
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                    Hello T.

                    We apologize for the inconvenience and we understand your frustration.

                    We will forward this to our team and have them look into the search parameters.

                    Thank you very much for your feedback and suggestions.:)

                  • Update the app to be mobile friendly.

                    Well it explains itself, I open up xtube for the first time on my mobile divice, and I am greeted with a friendly, blank, white screen. Like, seriously? At *LEAST* you could make a page saying "This website doesn't support mobile." or something like that.

                    1 vote
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                      Hello Caden.

                      We apologize for the inconvenience.

                      We have looked into this and we do not seem to be having any problems with our mobile view.

                      Can you please specify the device being used and the we browser.

                      Thank you.

                    • Ok I have a question!

                      If I become a V.I.P member can I view all of the premium videos or do I got to buy them or rent them separate? Because I think thats cray to keep renting vids when they become a V.I.P member

                      6 votes
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                        Hello iphresht.

                        Unfortunately, becoming a VIP member does not give you access to view premium content for free.

                        Please see below the VIP benefits:
                        -Unlimited Messaging
                        -View your profile visitors
                        -Ad-free browsing on your PC
                        -Prioritized encoding
                        -Highlight your profile and videos
                        -Complementary DVD Pass! Unlimited access to more than 4,000 DVDs
                        -5% Bonus! When you purchase XTube money you will get 5% more.
                        -VIP Spotlight! Get your profile marked as VIP

                        Thank you.:)

                      • ID'S AND COPYRIGHT

                        HI XTUBE! I UPLOAD A COUPLE VIDEOS AND SAYS THAT HAVE COPYRIGHT, IS NOT TRUE, BUT I DIDN'T KNOW THAT I HAVE TO POST EVERY ID'S FROM THE PERFORMERS THAT I HAVE. IF I POST THE ID'S NOW, THE DMCA CAN REACTIVE MY VIDEOS?

                        2 votes
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                        • date in my videos?

                          Please bring back the date in videos we upload. I find it helpful to know when I added a video besides "One year ago" which is very broad!

                          8 votes
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                          • So x-tube should give away more points 4 x-tube dollars purchased . I would spend more. a lot more 2donate, give gifts & buy movies

                            Like spend $100,00 and get 200 point dollars, it still turns out profitable, you have $100.00 more of my money that you wouldn't have had unless I have been enticed by that type of special. It's a win win, I spend my money that I wasn't going to do, I am waiting for a good special deal.Which then let me spend spend spend. Everyone wins. Right?

                            1 vote
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                            • When i start recieve money?

                              Hello Xtube. I have that little ask. I upload a video and i monetizate it. On the video appears that has more 50 views. My ask is, when i start recieve money? How big is the XTube comission for my video? the price which i put it was 3.60 for buy that video. How i recieve the money?

                              6 votes
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                                1 comment  ·  Admin →

                                Hello:)

                                I would like to inform you that there is a difference between views and sales.

                                Views: Are when a user clicks on your video (does not have access) but does not necessarily purchase the video.

                                Sale: A sale is done when the user actually purchases the video. This is when a user begins to generate a balance.

                                I would also like to inform you that you can find all payment related information in our FAQ page to see how payments are done.
                                https://www.xtube.com/faq/amateurs#how-do-payouts-work

                                Thank you.:)

                              • Can't watch videos

                                Can't watch videos on tablet. Almost all videos full length is 1:40 even though they're not that length at all. When I press play, the play button blacks out. When I press full screen, it says "Sorry, this video cannot be played."

                                6 votes
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                                  Hello.

                                  Thank you for informing us.

                                  We have reproduced the steps on watching a video on a tablet devise and everything seems to be OK on our side.

                                  Can you please specify what devise and web browser you are using so we can further look into it.

                                  Thank you.:)

                                • there should be a video preview in video thumbnail

                                  if you hover the mouse over a video the thumbnail should preview a series of short clips summarising the video in less than 10 seconds or so. every good tube site has this.
                                  but also please keep the description that pops up when you hover over the video thumbnail.

                                  4 votes
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                                    Hello Pazette,

                                    We apologize for the inconvenience.

                                    Our team has been informed on your suggestion but at the time being this feature is not available.

                                    However, we will have this in mind.

                                    Thank you for taking the time to write to us.:)

                                  • Video false flagged as copyrighted...

                                    I uploaded a video a while ago that was flagged as having copyrighted content in it, which is NOT true. I made it, it has only me in it, it has no music, no logos, and as far as I can tell it does not violate any of your terms of service. I contacted support twice about this, the first ticket I sent was: TDK-335-14576 , and the second was: KVB-690-77976 .

                                    As you can see in the reply to the second ticket, I was told:

                                    "Vobile flags the videos automatically when copyright infringement is triggered in the system and…

                                    9 votes
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                                      Hello,

                                      We apologize for any inconvenience caused but please note that when VOBILE detects a copyright infringement in a video unfortunately, there is nothing we can do as we are not able to interfere with this service.

                                      If you wish you may contact directly with VOBILE to clear up your matter.
                                      http://www.vobileinc.com/contact

                                      Thank you for understanding.

                                    • Search box in "my videos" list

                                      I complained when the search box disappeared from the "my videos" list, which was a long time ago now, and still nothing has been done to restore it. I have over 600 videos here and often want to recommend one to somebody, but just putting my username in the normal search doesn't restrict the search just to my videos, which makes it very difficult if not impossible to find the video that I'm looking for. Please please please restore this feature.

                                      4 votes
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                                        Hello,

                                        We appreciate your feedback and we will refer this matter to our team for future updates.

                                        We apologize for the inconvenience and thank you for sharing it with us.

                                        Thank you

                                      • I am transgendred par time female & bisexaul. I like to see more male crossdressers

                                        I like wearing makeup, bra, loose & then strip down to top a gay bubble ass man. I am very passible before removing my clothes

                                        5 votes
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                                        • Bring the preview back

                                          brin some type pf preview back for the movies you have to buy and rent.
                                          i hate buying/ renting a vid because of the pic and then it sucks..... Plus a lot of the vids are exoensive, so it would be best to show a preview.

                                          4 votes
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                                            Hi there Jay!!

                                            We are very sorry for any inconvenience the removal of previous has caused, this was never our intention. Please have in mind that we will note down your suggestion to share with the team as your feedback is the best way to improve our products and services and maintain our client’s satisfaction.

                                            Thank you :)

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