XTube Ideas and Feedback

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This is a crowd-driven system for user suggested ideas and feedback to get more love from the XTube developers. Simply suggest ideas, and vote on ideas you like – Everyone can spread around up to 10 votes per day.

The best ideas will be implemented the soonest!

  1. 4 votes
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    Hello

    We apologize for the inconvenience that has been brought to you .

    We had many complaints in the past about spam messages . The 2.99 payment to unlock messages indeed worked .

    Regards

  2. Why i still cannot sign in even though i have been charging username and email address about many times

    I was charging username and email address so many times but always tell me these too many requests then try again?i almost upset of that weird system. Did it break? Or somerhing else?

    1 vote
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    Hello there,

    Can we ask what is the reason you are creating different accounts constantly ? The system detects multiple attempts from the same IP , that is why you are getting that status .

    However for further assistance , you can always contact support so they can further investigate

    Thank you

  3. What is this "After 1 day will renew at $29.97 every 30 days"?

    I bought $9.95 of XTube Money, then I saw this in my invoice:

    XTube DVD Pass $1
    xtube.com
    After 1 day will renew at $29.97 every 30 days
    

    I did not intend to pay $29.97 every 30 days for XTube DVD Pass, I just want to rent some videos, what is going on??

    2 votes
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    1 comment  ·  Admin →

    Hey there

    Once you add credits , the system gives you the option to subscribe also for the DVD. No worries tho,

    Contact support and they can cancel it for you right away .

    Thank you

  4. 1 vote
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  5. Messages should be free!!

    Hi
    As a loyal performer I wanted to send one of my viewers a message. Bu all of a sudden I have to pay for it....It should be free !!!!

    1 vote
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    1 comment  ·  Admin →
  6. why video and sound slowed down makes watching useless

    why video and sound slowed down makes watching useless

    1 vote
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    Hey there

    This might be the case that you must have accidentally slowed down the video from its settings

    Click on the video settings and set the speed to normal.

    Hope this helps .

    Regards

  7. Discourage haters and trolls - REMOVE THE “DISLIKE” BUTTON

    All the videos I have posted have received 100% approval ratings with the audience they resonated with - yet someone went out of their way to negatively rate my profile (and then DELETED their activity with the result that I couldn’t see who they were - my notifications told me that this particular user had done so) … this is nothing more than TROLL / HATER behavior. I believe this behavior is inadvertently encouraged by having a “dislike” button.

    What real meaning does the rating even have? Should someone unfortunately fall victim to trolling, their “approval rating” could appear low…

    2 votes
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    Greetings ,

    Thank you for taking the time to write to us .

    We strongly apologize for any inconvenience that has been brought to you .

    Let us discuss with the team and hopefully we can find a solution.

    Thank you

  8. stop censoring!

    this is a porn site i go on here for my odd fetishes (nothing crazy keep in mind) BUT NOW I CANT EVEN LOOK UP "pain"
    what the fuck!! next censorship might be spanked if you keep this shit up
    grow up this isnt a kids porn site this is THE PORN SITE

    3 votes
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    Hi there,

    We apologize for any inconvenience caused and we do understand your frustration, but please note that some words are considered ‘bad words’ and are restricted for use.

    Thank you for your understanding.

  9. Still Unable To Send Messages!

    So i paid the fee to use the messages but I’m still unable to sent messages.

    1 vote
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  10. charging users for the messages is NOT a good way to prevent spam messages at all!

    You want people to offer free contents, but charge them $2.99 to use the message function.
    This business model is so low.

    There are definitely many better ways to differentiate spam accounts from others. Taking money away from users is the worst one.

    7 votes
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    Hello

    We had a huge amounts of spam accounts that were sending private spam messages . With this fee the spam messages went to Zero.

    Also please note that this is one tine purchase .

    Thank you for understanding

  11. Problem with comment box

    In attempting to post the comment, "Ich genieße es zu sehen, wie ein anderer reifer Mann sein Loch bearbeitet!" [Translation: "I enjoy watching another mature man work his hole!"]
    I receive a message, "The word "e" is not allowed!
    Since I did not use a stand-alone "e," what does this even mean?

    3 votes
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  12. How do i send screenshot to support on mobile

    Ideas says send screenshot to support when xtube fucks up & shows cunts n boobs under related when i can see my prefs are set to i am male/i like male

    I see no way to send attachments like screenshots on their page on mobile

    Please instruct!

    Also THANKS for destroying a needed JO session, first by showing so many cunts n boobs to a gay guy with prefs set,
    then the hassle of how to make screenshots, then the search for which support area to message to, then the hunt on each page for how to send screenshot attachments,…

    1 vote
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    1 comment  ·  Admin →

    Hello Greg

    We apologize for the inconvenience that has been brought to you.

    To send a screenshot, you need to send an email directly to support@xtube.com

    We will also forward your query to our product team in order to further look into this. Also if you are clearing your browsing history, the site will not remember your preference so you would need to keep updating it every time you log in.

    Anyhow, please send us the a full screenshot with your preferences selected as I am Male / I like Male so we can see where female content is appearing.

    Thank you, and once again we apologize for the inconvenience caused.

  13. A friend had recently commented on my profile but no comment

    As the title says a friend had commented on my profile but no comment is seen when I click on the notification ! I really want to know what the comment is! And please get rid of the messaging fee... it is awowhen a few site get a such a basic thing to ask being paid... it sounds as if I decided to tax you for talking to me.... and please no excuses for cause inconvenience, I suggest you do something about it!

    3 votes
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    1 comment  ·  Admin →

    Hello

    If the comment is not there , that means the user deleted it or it is coming from a spam account and the system removes it .

    However , regarding the messaging fee we did that in order to prevent spam messages. The 2.99 is one time fee.

    Thank you

  14. in the past you could browse through user's favorite videos - very inspiring! now when you hit the link "show all videos" you end up with

    in the past you could browse through user's favorite videos - very inspiring! now when you hit the link "show all videos" you end up with that user's own uploads which is useless because you finde them via the "videos" link anyways. Why on earth did that change?

    7 votes
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    1 comment  ·  Admin →
  15. 1 vote
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  16. fix xtube

    help, i cant use x tube any more as it now scrolls right up as soon as it loads and i cant get it back

    1 vote
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  17. 7 votes
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    Hello

    We apologizes for the inconvenience that has been brought to you .

    However , we did this in order to prevent spam messages , coming from spam accounts and indeed it worked .

    Regards

  18. Watching a playlist

    Hi.

    Is there a way to watch a playlist with several videos in it? I would like to make a playlist and then watch it without having to keep clicking play for each one.

    Also, can you put a video on repeat?

    Thanks!

    5 votes
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  19. im a chrome user and the website keeps folding like a motorola razor? the bottom of the page is squished with the top. i dont know if anyone

    im a chrome user and the website keeps folding like a motorola razor? the bottom of the page is squished with the top. i dont know if anyone else sees it?

    3 votes
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  20. Lousy experience with service

    I am sorry to say this because I used to love this website,.....but it's beginning to be a fucking joke....I have twice tried to buy videos and both times the situation has ended up in my payment not having been received at all; yet, at the actual time of clicking, I had received a message that my payment had been received as normal. Once again, my amateur profile has been suspended and all my videos and photos have been deleted....I am sure I cannot be the only member of this website with an HSBC bank account so what the hell…

    1 vote
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