After I log in I try to set my preference and get the 502 error4 votes
We apologize for the inconvenience.
We are aware of this issue but unfortunately it has not yet been resolved.
Clearing your cookies/cache should temporarily resolve the issue.
Thank you for your patience.
I would like to have a section where I can see (new) comments on my videos without having to open every single video again and again whenever there is a new comment. Also a notification when there are new comments on my stuff would be great.4 votes
Thank you! That’s a great suggestion.
People have been making the same complaints over and over, and getting the same boilerplate responses with little variation. Meanwhile none of these issues -- misplaced censorship, useless search engine, etc. -- are not actually being addressed. Is there anybody in there??? When will you guys actually DO something???3 votes
Our censorship system has been fixed, we apologize for the inconvenience this has caused and thank you for your patience! The search engine is under review at the moment.
I see this bullshit on 99.99% of these so-called models pages when it clearly says they are in FREE CHAT. fix this shit. and for the love of god, will you tell your so-called models to do their fucking jobs? when i finally do find the one model who is not "in premium chat" whatever the hell that means, they are as friendly and chatty as can be, but as soon as i ask for something, they magically lose the ability to type. If i ask a simple yes/no question, is it too fucking much to ask for a simple yes or no??? thats time i could spend with the next model, assuming that this site actually has more than one active model that doesn't live "in premium chat". and another thing, it should be illegal for models to have thumbnails of girls who clearly are not them. There is no bigger disappointment than clicking on a thumbnail of a gorgeous little hottie only to end up chatting with a walrus in a lingerie. wtf, xtube? do you care that your "Live Sex" is the worst on the internet? get it together baby.
I see this bullshit on 99.99% of these so-called models pages when it clearly says they are in FREE CHAT. fix this shit. and for the love of god, will you tell your so-called models to do their fucking jobs? when i finally do find the one model who is not "in premium chat" whatever the hell that means, they are as friendly and chatty as can be, but as soon as i ask for something, they magically lose the ability to type. If i ask a simple yes/no question, is it too fucking much to ask for a simple…3 votes
Hey Richard Head!
This issue is currently under review. We apologize for the inconvenience this may have caused.
I normally search for longest videos - TODAY so I don't have to see useless :15 videos , now I get this lovely message :
No Content in selection. This could be because of your I Am / I Like settings at the top of the page.
Please take a look on this alternative movie collection.
PLEASE PLEASE PLEASE Put it back the way it was previously3 votes
Fix comments and votes people can still vote and comment on your videos and photos even if you select. Disallow comments to be added to your video and Disallow people from rating your video. This has been a problem for sometime.3 votes
Thank you for your feedback, this is the best way to improve our products and services and maintain our client’s satisfaction.
Please note that we have confirmed your issue and are doing our best to fix the issue. Thank you!
Is it possible to change the online/offline status indicators on your friends list? I'm red/green colour blind and can never tell who's actually online.3 votes
Please give us the ability to prevent our profiles from being indexed by search engines (How to do so described)
I've posted about this before: http://xtube.uservoice.com/forums/190858-xtube-ideas-and-feedback/suggestions/4534118-add-an-option-to-prevent-your-profile-and-videos-f?tracking_code=5e70fb367fd66d38d6c4f1ef1c184db2
However, it was closed without good cause. It's perfectly possible to prevent google from indexing a profile, by putting noindex meta tags in a page's code, or other methods listed here: http://antezeta.com/news/avoid-search-engine-indexing
I've been to other porn sites that give you the ability to hide your profile from search engines that properly honor this, such as Google, Bing, and DuckDuckGo. So please, implement it. It's important for both privacy and safety.
Just give us a checkbox in our profiles to do this.3 votes
Please note that whatever you type onto XTube.com can show up in a Google search result. XTube.com takes no responsibility for the information you choose to post onto an unsecured XTube.com page, but thank you for your suggestion the team will consider it.
I keep receiving private messages from people who are not in my area and I'm not interested in meeting. I just can't get to know new people in a daily basis, and I have to keep saying no.
Make it an option to be able to disable the reception of messages. I would be even better to have many options such as: receive only from people in certain countries, receive only from friends, receive from no one.3 votes
We appreciate your suggestions, but currently this option is not available at the moment. Thank you for understanding!
Sick of seeing female feet videos pop up on gya feet search. I've copied the link and pasted below. Sexybrowndick and ScorpioSexy are the main two retards/offenders. I am a male, and I have male selected.
The team will look into this, thank you for reporting it.
It'll show a repeated GREY BACKGROUND Menu with the following links:
My Friends | Friends Videos | Friends Photos | Handle Friend Requests | Invite Friends | News Feed
If you don't see what I mean, I can follow up with a screenshot.2 votes
Thanks for reporting it! The team will look into this.
I emailed your customer support system with a legitimate problem I was having trying to purchase credits, and asked what could be done to fix it. I got a response back saying you were banning my account without further explanation. Banning your paying customers with no explanation after they come to you with a question regarding their account doesn't seem like a very good business model. Furthermore, such a curt response from your customer service team is tactless, to say the least. Is this how you run your customer support system? What a joke.2 votes
We apologize for the trouble. Could you provide us with the ticket number in order for us to look into this matter with our team.
Thank you for writing to us and letting us know.
With the new update you put on your site, the group sex gender filter is utterly broken. I am a Male searching for Male group sex and my top results are gangbangs (yay) on females (Not what I'm looking for). I would prefer to not have to filter through several pages of Male on female group sex videos if I don't have the female gender search chosen. I'm sure that you're working on it. This is quite sad as you guys had this working before the site redesign.2 votes
Seems you guys have worked on it. Thank you for that. It was really getting out of hand and poorly implemented at first. There are still some problems with it though. It's still censoring the word "drink" in the answer in the "Alcohol Consumption" option: "I don't ***** at all". Also, not sure if related or not but in the "role-playing fantasies", it doesn't show the answers properly (it shows the "erogenious zones" answers instead).2 votes
Yes our censorship system has been re-established! :)
I have just reproduced this, seems there is a bug, thank you very much for reporting it. The team will look into this! Thank you for your loyalty! :)
On the menu line for "latest videos", "most viewed", "best rated", "featured", and so on, give us a drop-down list upon clicking or hovering over these items.
Drop down options should be "today", "this week", "this month", etc. for each of the above items, as these options are already available, but only after (the perhaps unnecessary step of) clicking the original item.
This would serve the function of speeding up the user's browsing, and most importantly for your servers of perhaps reducing an unnecessary page feed. Thanks...2 votes
Issue - we cannot search Username who has Underscore (_) symbol2 votes
Country: 'pt' was not found in the haystack2 votes
We are aware of this issue and we have reported this issue to our developers.
They will require some time to resolve this matter.
Thank you for your assistance and patience.
The help and support tab does not work. Neither does messenger and I get no notifications of friends activity.2 votes
I would like to inform you that we are aware of this and our developers are currently working to resolve the matter.
We apologize for the inconvenience.
Thank you for letting us know.
You have—right now, today—pages and pages of amateur paid 'premium content' all from one or two accounts dominating the main site and pushing regular horny folks who freely contribute content which also makes a buck for the site off the front page within hours. Folks flooding the site with 30 or 40 vids all at once, all of them paid. How is this not spam? There needs to be a mechanism in place to stop abuse like this. There are way too many other avenues for horny exhibitionists to post their free content for its own erotic appeal for you folks to treat them so casually here. Drive the free contributors away and you kill the site. Nothing against the premium content providers, but making the regular free contributors compete against them for space on the site when they're not being flagged for flooding kinda sucks. Anyplace else would ban folks for shit like that.
You have—right now, today—pages and pages of amateur paid 'premium content' all from one or two accounts dominating the main site and pushing regular horny folks who freely contribute content which also makes a buck for the site off the front page within hours. Folks flooding the site with 30 or 40 vids all at once, all of them paid. How is this not spam? There needs to be a mechanism in place to stop abuse like this. There are way too many other avenues for horny exhibitionists to post their free content for its own erotic appeal for you…1 vote
We appreciate your feedback and thanks for letting us know. We will find a solution to evenly distribute the amateur videos on all pages.
Maybe I'm missing it but it would be great to favorite a specific live cam model or be able to search live cam feeds.1 vote
The team will consider your suggestion, thank you for sharing it with us! :)
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