XTube Ideas and Feedback

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  1. Notification but no comment

    On my last two posts and a couple others in the last month or so, I've gotten comment email notifications when there's no new comment. I've also gotten a notification for each actual comment, but another two or three emails when there isn't actually a new comment on the video.

    Is the notification emailer hiccuping, or are there comments that aren't actually making it onto the video page?

    1 vote
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      Hello ,

      Please note that since you do not see any comment on the video after you received the notification, that means that is coming from a spam account .

      This is something that we are trying to fix the moment we speak .

      Thank you

    • So, do you not actually care about all the spam videos posted?

      The flood of spam videos isn't *quite* what it was when it started four months ago, but there's still more than enough every day or so to make legit postings difficult to find in the Latest Videos.

      You've had more than enough time to find a technical fix, and if you were actually concerned you could clear them out manually in the meantime. They're all blindingly obvious: new profiles, names all ending in three digits, video descriptions barely literate, almost all with a URL in the video thumbnail. But somehow it's beyond you to shut it down.

      Is it because…

      39 votes
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        Hi,

        This is an issue our team is currently working on. There is a delay due to some technical issues that occurred along the way, but this will be resolved soon. This will cover spam accounts, spam videos and spam comments.

        We apologize for the inconvenience this has caused you and thank you for your understanding.

      • Payout

        Hello,
        it is more that a month since the Firstchoice Pay has not been supported. Now, we have to either earn $500 to be paid by wire transfer or wait a long time for the check and even a longer time to chash it at a bank (Europe and ohter non-American countries). These all mean that we get only one third of our earnings (fees associated with it)

        What about decreasing the payout limit - $500 until you find another solution.

        Other well-known websites use Paxum for their members. Is there already any plan how you will paid your members…

        33 votes
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        • Playlist should not clear after exiting account

          When you add a video to a playlist using the "+" thumbnail icon, it's unfortunate that they are not saved even after you leave your account. Being such a good resource, it would be of the utmost importance that the videos stay on the playlist even after logging out. This feature of yours I have seen in only two sites until today. The others is just like a "watch later", it makes you have to go out to access the playlist ...

          40 votes
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            1 comment  ·  Admin →
          • I liked being able to scroll over the vid screenshot and read what it was about. I'm no longer able to do that for some reason.

            Return the feature that allows the user to scroll over the vid screenshot and read what it is about.

            7 votes
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            • Latest videos is a mess

              Paging through the latest videos, the same videos show up multiple times...2, 3, 10, 20 pages later. Sometimes with the same videos around them, sometimes not.

              10 votes
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              • Something went wrong

                The upload is a real pain on this website compared to others.
                II'm about to give up posting here after getting "Oops something went wrong" errors at 99% upload of a video.
                It is frustrating and even more when I can't even know what exactly went wrong.

                4 votes
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                  Hello.

                  I would like to inform you that we seem to have had a general issue with our upload feature and our developers are working on resolving the issue.

                  We apologize for the inconvenience.

                  Thank you for understanding and for your patience in the matter.

                • Are videos marked PREVIEW free ?

                  Nearly every video marked PREVIEW is asking for money.
                  This is fraud and XTUBE has to be sanctioning it to make
                  more cash.

                  10 votes
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                  • Country: 'pt' was not found in the haystack why?

                    Country: 'pt' was not found in the haystack

                    2 votes
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                    • Video sorting isn't working.

                      It's been like this for a few days now! For example, pressing "Most recent" will display videos from 3 months ago as the first result while a video from just 3 weeks ago will display further down the page!

                      This doesn't just go for the "most recent" category either, it does the same for all sorting options. Try order remains the same regardless of what is selected so something is definitely broken here, I've tried numerous browsers and several devices and I can reproduce the issue on all of them.

                      9 votes
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                      • All Male Videos

                        Please stop putting videos of women in the all male video selections. Very much of a turn off. Thanks.

                        24 votes
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                          1 comment  ·  Admin →
                        • Problem with commenting on pictures.

                          Over the last few weeks, when I attempt to post a comment on a picture, I get a small screen message telling me that something is wrong. However the situation does not seem to change, even after a few weeks.

                          1 vote
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                          • Fix notifications

                            Fix notif tab so I can see when people favourited or commented on my videos like it used to be.

                            6 votes
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                              1 comment  ·  Admin →
                            • Fix favorites.

                              Please fix favorite browsing. It keeps redirecting me to first page of my favorites if I'm on any page ahead of page 1. If I'm on page 5 and I click to watch a video, when I'm done watching and press the back arrow to go back to my previous page it always send me back to page 1. Please fix this.

                              14 votes
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                                1 comment  ·  Admin →

                                Hello.

                                Our team is aware of this issue, we’re sorry for the trouble caused. We are working on finding a solution on this matter, as it is a complicated one.

                                Thank you for writing to us and again we apologize for the inconvenience.

                              • Your customer support is terrible

                                I emailed your customer support system with a legitimate problem I was having trying to purchase credits, and asked what could be done to fix it. I got a response back saying you were banning my account without further explanation. Banning your paying customers with no explanation after they come to you with a question regarding their account doesn't seem like a very good business model. Furthermore, such a curt response from your customer service team is tactless, to say the least. Is this how you run your customer support system? What a joke.

                                2 votes
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                                • I can't vote to like a picture by a regular user--please change this

                                  When I vote to "like" a regular pic and not one by an amateur requiring payment --I get a message saying only verified buyers can vote for this video???

                                  6 votes
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                                  • Bring back MY LIBRARY>VIDEOS>SEARCH> feature.

                                    Used to be able to list my videos and SORT>QUANTITY TO LIST>ASCENDING/DESCENDING. Bud now, we can't find any of our own. Only by stupid short lists that take forever

                                    6 votes
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                                    • Category bugs ("exhibitionist")

                                      Although one can select "Exhibitionist" as a category for a video, the category page http://www.xtube.com/gay/categories does not show this category. Even in the Alphabetically sorted version of the page.

                                      Moreover, the category is misspelled with an *s*: Exhibi*s*ionist. Please use a *t* instead.

                                      1 vote
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                                        1 comment  ·  Admin →
                                      • Notifications ???

                                        Hello, since a few days I get no notifications.

                                        No notifications about:

                                        - Rating my profile or videos
                                        - Favorited my videos
                                        - Replied of my comments
                                        - New subscribers

                                        The only notifications I get are about new comments. What's going on here ???
                                        I hope this is a bug and no new change, because this was one of the best features.

                                        8 votes
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                                        • Disable comments and votes

                                          Fix comments and votes people can still vote and comment on your videos and photos even if you select. Disallow comments to be added to your video and Disallow people from rating your video. This has been a problem for sometime.

                                          3 votes
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                                            Hi James.

                                            Thank you for your feedback, this is the best way to improve our products and services and maintain our client’s satisfaction.

                                            Please note that we have confirmed your issue and are doing our best to fix the issue. Thank you!

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