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Videos Not Playing

The last two days, videos have not been playing for me. The audio is fine but the visual component is either a black screen or frozen. My Flash Player is enabled and up to date. I use Firefox in Windows 10. The playback from other sites is fine.

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    M shared this idea  ·   ·  Admin →

    7 comments

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      • abutt4u2000 commented  · 

        I'm not able to view videos but can hear them

      • Anonymous commented  · 

        mine too, video not playing
        flash player and chrome is updated

      • randpat commented  · 

        Same problem some videos play and others play sound with no audio. Used Firefox and Chrome on my mac.

      • SC commented  · 

        no videos will play for me in Firefox. I haven't tried another browser, but shouldn't have to. Yep, flash player is up to date. This has been an issue for almost a week.

      • edmond commented  · 

        I also use Firefox and I did make sure that the most recent version of Flash-player is installed. Yet, I continue to have trouble playing videos. The first video will play. But when I attempt to play the second video it will not work. I hear the sound, but the picture is frozen. If I log out and come back, again the first video will play, but not the second.

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