My idea is/I suggest you ...

DCMA complaint

My bf got a DCMA complaint on one of his vids, that WE have recorded. We have contacted on the adress we are supposed to but no answer for days now. And I really want to know what the DCMA is in the movie, just telling that I need to read up on it will not help (Is easy for you just to point to the terms and NOT saying what the movie getting reported about) when is it a self produced movie that has nothing close to the terms. And you have much more rougher movies in here. Can you please speed upp the process... And send the WHY to the uploader so we can get an idéa what the problem is. Otherwise everyone can just rapport any movie and you guys just point at the agreement instead of just look in to the matter...

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    dAniel shared this idea  ·   ·  Admin →
    AdminAdmin (Support and Development Team, XTube) responded  · 

    Hello Daniel.

    Thank you for taking the time to write to us.
    We apologize for any inconvenience caused.
    Can you please provide your ticket number so our team can look into it.

    Thank you.

    2 comments

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      • AdminAdmin (Support and Development Team, XTube) commented  · 

        Hello Daniel.

        We are not able to locate such a ticket ID number.

        Can you please double check to make sure the number provided is correct.

        Or you can also create a new ticket and we will look into the matter ASAP.

        Sorry again for the inconvenience.

        Thank you.

      • dAniel commented  · 

        Hi!

        Thanx for your reply! :)

        This is the ticket number: YWG-286-50585

        And please tell him what is wrong whit it, since we can't find it in the terms.

        Br

        Daniel

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