XTube Ideas and Feedback

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  1. Well, about the State option on the member search...

    (Excuse my bad English, it's not my main language)

    I'm currently using Google Chrome and I already tried with Firefox and Edge. The problem I see (being more specific now) is that the website displays all the members from Mexico and not from the State I want to see :(

    Also, I just tried the same thing with other countries on the Website and the option still doesn't work. As a said, it only shows the members in general from the entire country, and not from the specific State I want.

    At first, I thought it was a Mobile issue…

    3 votes
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    • video previews

      Would be nice to see the previews on videos before purchasing like we used to before. thanks

      5 votes
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      • 9 votes
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        • Allow me to re-post my deleted videos

          I recently deleted all my videos, and now I would like to upload them again. But the system won't let me because it says they are duplicates. How can I upload them? Or can these videos never be posted on XTube again, because I once deleted them?

          7 votes
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            1 comment  ·  Admin →

            Hello there,

            Unfortunately we cannot reinstate deleted videos.

            The status you are shown is the duplicate error which means the video was uploaded or attempted to be uploaded in the past.

            You will need to re-upload the video.

            In order to re-upload your video you will need to add or remove some time from the video and save file with a new name.

            For more assistance please contact support

            https://www.xtube.com/contact

            Regards

          • What's going on.

            I'm getting no response except Ideas and Feedback. I'm seeing only half of a page it's been like this for about 5 days. I can't even get a response through your "Contact Us" . My handle is pdcub

            17 votes
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            • Payment Method

              Hello,
              most of us would appreciate Paxum payment method. When are you planning to add this one, please? I already have an account and the fees are very low, incl. the prepaid master card.

              Thank you.

              3 votes
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                1 comment  ·  Admin →

                Hey there ,

                Please note that Paxum and Direct debit will be added as new payment methods .

                Will be added by the end of the month

                Once we have an update, you will all be notified .

                Thank you for your loyalty.

              • What's going on.

                I only can see a new main page. no videos. I'm not able to get into contact of support

                4 votes
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                  1 comment  ·  Admin →
                • How does the newsfeed scroll work?

                  I appreciate you came back and told me the pages have gone because it scrolls all the way Mine doesn't do that I get to the bottom of the page and can't go any further? Do I need to enable something?

                  10 votes
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                  • Return to old Newsfeed Layout

                    It is now almost impossible to go back to a certain point in time to watch older videos from subscribed content that you may not have seen with because of the new infinite scroll. Can it go back to the page number system as it is on the main pages on the site.

                    5 votes
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                    • How will I logout

                      How will I logout

                      3 votes
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                      • I can only see One page of Newsfeed.

                        Since yesterday, I only have the first page of newsfeed. The numbers for the next pages at the bottom have disappeared. I am unable to see subscribed content from the last few days I try to keep up every few days

                        16 votes
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                          1 comment  ·  Admin →
                        • 2 votes
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                          • Payment

                            Hi,
                            I would like to ask for the date of payment. I know it is on 5th and 20th. I´m, however, from Europe and so I would like to know when exactly I can expect the payment via Wire transfer.

                            Thnak you for your reply.

                            5 votes
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                              Hey,

                              Wire Transfer payments usually need 1-3 days until cleard out. So if your payment is sent out on the 5th, you should receive it within the following days (6,7,8).

                              Thank you for being a part of our amateur family!

                            • 2 votes
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                              • So, do you not actually care about all the spam videos posted?

                                The flood of spam videos isn't *quite* what it was when it started four months ago, but there's still more than enough every day or so to make legit postings difficult to find in the Latest Videos.

                                You've had more than enough time to find a technical fix, and if you were actually concerned you could clear them out manually in the meantime. They're all blindingly obvious: new profiles, names all ending in three digits, video descriptions barely literate, almost all with a URL in the video thumbnail. But somehow it's beyond you to shut it down.

                                Is it because…

                                39 votes
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                                  Hi,

                                  This is an issue our team is currently working on. There is a delay due to some technical issues that occurred along the way, but this will be resolved soon. This will cover spam accounts, spam videos and spam comments.

                                  We apologize for the inconvenience this has caused you and thank you for your understanding.

                                • address

                                  Hi. I want to make a formal complaint and would like you to write an address for sending a letter. My complaint concerns the ticket [#FNK-843-48743] which the customer support hasn´t been able to resolve for nearly a month.
                                  Thank you.

                                  1 vote
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                                  • Filtering unwanted content from my videos newsfeed

                                    It first started with seeing videos that members I'm subscribed to have either purchased or rented. (XTube trying a bait and switch tactic to get members to buy/rent more videos?) Now, I'm seeing videos in my newsfeed that my subscribed members have COMMENTED on! There are so many that it is hard to see the videos the members I'm subscribed to have posted!! PLEASE STOP THE INSANITY. Allow members to filter out and ONLY SEE videos from the members we have subscribed to in our newsfeed. There MUST BE a way to filter out from seeing all other content.

                                    1 vote
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                                    • Encoding for TEN DAYS?! "Ten minutes, thank you for your comprehension." Bathroom BJ by Mr Big Cat. Can I share this video already?!

                                      Encoding for TEN DAYS?! "Ten minutes, thank you for your comprehension." Bathroom BJ by Mr Big Cat. Can I share this video already?!

                                      2 votes
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                                        Hello there,

                                        Please note that we had an issue with our encoding system .

                                        The videos will stuck to that status . Therefore you will have to re-upload.

                                        In order to re-upload your video you will need to add or remove some time from the video and save file with a new name.

                                        For more assistance you can always contact support

                                        https://www.xtube.com/contact

                                        Thank you

                                      • Spam comments

                                        Seems to be lots of spam comments I’m constantly having to delete from my videos recently. Could there be a way of stopping people creating profiles just to message spam. Maybe you have to fill in 60% of your profile or have been a member for a set time before you can post comments.

                                        31 votes
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                                          1 comment  ·  Admin →
                                        • How can I deleted some of my favorit's videos there is not delete button

                                          I can'tell delete any of my favorites video there is not delete button hope someone help me

                                          Thnkx to all

                                          11 votes
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                                            Hello ,

                                            You can actually remove a favorite video and not delete.

                                            Click on the video you would like to remove , under it there is a Heart with the minus sign in it.

                                            Click on it and the video will be removed.

                                            Thank you

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