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    Hello!

    We are sorry to hear you are encountering issues with the site. It was never our intention to cause any frustration to our members with these changes. The team is always working hard to improve the site having our users experience our number one priority.

    The automated message that you receive is for you to know that we have received your query and one of our agents will get back to you as soon as possible.

    We appreciate your feedback and thank you for sharing it with us. Please feel free to contact us with anything you may need, we will be more than happy to assist you. Thank you!

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