Our team is aware of this issue, we’re sorry for the trouble caused. We are working on finding a solution on this matter, as it is a complicated one.
Thank you for writing to us and again we apologize for the inconvenience.
I've had the same issue
We are sorry to hear you are encountering issues with the site. It was never our intention to cause any frustration to our members with these changes. The team is always working hard to improve the site having our users experience our number one priority.
The automated message that you receive is for you to know that we have received your query and one of our agents will get back to you as soon as possible.
We appreciate your feedback and thank you for sharing it with us. Please feel free to contact us with anything you may need, we will be more than happy to assist you. Thank you!
Can you please provide your username so the team can further investigate this? Thank you!
I've run out of votes as well? So i can't post new questions? This is the only way I know how to contact you guys? How can you take away a user's ability to contact you?
Thanks for sharing your feedback with us! The Feedback and Ideas page is located at the footer of the website, visible to all our customers! :)
We are constantly working on improving and optimizing the site for our customers and your feedback is greatly appreciated. This is the best way to improve our services! Thank you!