AdminAdmin
(Support and Development Team, XTube)
My feedback
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4 votes
Hello! :)
You can press the X button which is located on the chat box in order for the chat to close.
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10 votesAdminAdmin
(Support and Development Team, XTube)
supported this idea
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Thank you! We do appreciate your positive feedback :)
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3 votes
Hello!
Can you please provide the exact links? Please note that amateurs have the opportunity to set there’re video to private during the upload.
Hello!
All the video links you have provided are not amateur videos, they are user videos that are for free and have the option to set there're videos to private. -
4 votes
Hello!
Please contact support so they can assist you on this. Thank you! http://www.xtube.com/contact
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23 votes
Hello Redheadedcub91!
Friends content has been eliminated from the subscription news feed. Now you will only see content from your subscribers and you have the option to view only videos or only photos if you wish not to see all content from the news feed :)
Hello Paulboucher19!
You can still see your subscribers new videos, you can click here: http://www.xtube.com/account/subscriptions/vid/all this section of the subscriptions will show you only new videos. -
30 votes
Hello!
This is our new layout of the subscriptions news feed designed for better user experience including sections making it easy to navigate through the news feed. Unfortunately, we cannot return to the old subscriptions news feed. Thank you for understanding and we apologize for any inconvenience caused.
Subscribing to tags is available again: http://www.xtube.com/account/my-subscribed-tags
We apologize for any inconvenience caused, the subscription center is no longer available due to the fact that the subscriptions have been re-designed, providing our customers with different sections, you can see all your subscriptions from the subscriptions news feed and you have the opportunity to choose whether you want to see only videos, or photos, blogs etc..
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2 votes
Hello!
Please note that free content is downloadable from the site, content which is for sale/rent is not. What you can do, is set your videos to private as Brevin suggested, therefore videos can only be viewed when you provide the pin to those you want to see your videos, and you can also file a notice of infringement to Dmca, you can read our Copyright Policy by going here: http://www.xtube.com/dmca
Thank you Brevin for helping out! We appreciate it!
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31 votes
Please contact support so they can assist you on this: http://www.xtube.com/contact
Thank you!@HLNYCXXX Can you please contact us here? http://www.xtube.com/contact.php Our support team will be glad to handle your issue. Thank you
Hello! Please contact us here: http://www.xtube.com/contact.php and provide us with more details, such as credentials, operating system, browser version and type! Thank you
Hello! Please contact us here: http://www.xtube.com/contact.php and provide us with more details. Thank you
Hello! Are you encountering this on mobile/ desktop site? Please contact us here: http://www.xtube.com/contact.php and provide us with more details. Thank you and apologize for any inconvenience.
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9 votes
Hey Sissy!
We appreciate your feedback! The censorship system has been re-established. Some videos are flagged because they appear to contain professionally produced content and as we are an amateur site, typically our users will flag any videos that appear to contain professional content. If users don’t own the rights to them, then unfortunately they cannot distribute them! Additionally a public profile’s videos can have no website addresses, watermarks or anything that either directs a user to another site or could be considered an advertisement in them or in their description/title as this is a violation of the User Agreement.
Hey Sissy!
We appreciate that you share your feedback and suggestions with us. We work hard to improve the site daily and our users experience is always our number one priority, but we cannot change this, it is how the system works, having watermarks in videos or photos that will direct users to different sites is not allowed and is against the User Agreement. Thanks for understanding.
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8 votes
Hey!
We appreciate your feedback Goldenboyuk and thanks for your suggestions! Unfortunately we are not able to return to the old format of XTube, but we are always optimizing our pages for better user experience and always having our users as our number one priority!
Thanks for your suggestion Goldenboyuk, the team will consider it! We try our best to make the site enjoyable!
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3 votes
Hey Brevin! Please mouseover the [?] next to Video File and Video requirements should be written there. Thank you!
Hello Brevin! Thank you for posting your comment here. Please note that videos must last longer than 60 seconds otherwise video conversion will fail. This is the main reason why its happening. Thank you
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33 votes
Hello! As Brevin mentioned below, pages such as friends/ favorites are being optimized and should be released soon. Thank you for your patience.
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16 votes
Hello Brevin! We'd like to inform you that your suggestion has been added for discussion. Thank you!
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9 votes
Thanks a lot for sharing your kind feedback with us. We do appreciate your contribution on our site and we promise to keep providing the best user experience! Enjoy!
AdminAdmin
(Support and Development Team, XTube)
supported this idea
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1 vote
Hello Brevin, your contribution on our feedback page is amazing. Please note that this discrepancy is currently monitored. Thank you!
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3 votes
Hello! Sorry to hear you are having issues with adding credits through Paypal! Please note that Paypal is available on our site as a payment method so please contact our support team at http://www.xtube.com/contact.php to provide further clarifications. Thank you and we apologize for any inconvenience.
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2 votes
Hello Bill! To search a user on our site you'll need to select advanced search, select Members tab, fill in the username as a keyword and click search! If problems persist please do not hesitate to contact our support team at http://www.xtube.com/contact.php to provide further assistance.
Thank you! -
3 votes
Hello Brevin and thank you once again. We are aware that users might have a long queue of pending requests and it might cause delays. Please note that we are currently monitoring the page along with live chat settings in order to provide better results. Thank you!
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2 votes
Hello! Groups can be found under Social tab. You may click here:
http://www.xtube.com/groups/
Thank you! -
1 vote
Hello Arne! Thank you for your suggestion. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our client’s satisfaction.
Hey!
Can you please specify your operating device and web browser? Thank you!