AdminAdmin (Support and Development Team, XTube)

My feedback

  1. 1 vote
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      AdminAdmin (Support and Development Team, XTube) commented  · 

      Hello Sim! Thank you very much for your suggestion. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our client’s satisfaction.

    • 1 vote
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        AdminAdmin (Support and Development Team, XTube) commented  · 

        Hello Robert! You may communicate with the user through live chat or private messaging and share your request. Thank you

      • 1 vote
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          AdminAdmin (Support and Development Team, XTube) commented  · 

          Hello Jared! Thank you for your suggestion.We are currently gathering and monitoring all feedback coming from our users. New and exciting features will be released in the forthcoming future. Stay tuned!

        • 3 votes
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            AdminAdmin (Support and Development Team, XTube) commented  · 

            Hello! Thank you for your feedback! Please note that 15 second videos were always available on the front site. For your own convenience these videos are now marked as "premium" so to identify amateur content (15 sec clips)

          • 35 votes
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              AdminAdmin (Support and Development Team, XTube) commented  · 

              Hello! Thank you for your feedback! Please note that 15 second videos were always available on the front site. For your own convenience these videos are now marked as "premium" so to identify amateur content (15 sec clips)

            • 4 votes
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                AdminAdmin (Support and Development Team, XTube) commented  · 

                Hello Mr.Creamjeans! We value your opinion and appreciate your feedback. Your satisfaction is our top priority. Our team will examine all feasible and attainable suggestions so to improve and maintain our product. Thank you!

              • 4 votes
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                  AdminAdmin (Support and Development Team, XTube) commented  · 

                  Hello Elliott! We value your opinion and appreciate your feedback. Your satisfaction is our top priority. Our team will examine all feasible and attainable suggestions so to improve and maintain our product. Thank you!

                • 2 votes
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                    AdminAdmin (Support and Development Team, XTube) commented  · 

                    Hello! Please contact support here http://www.xtube.com/contact.php and provide us with the precise location (URL) of the album. Thank you!

                  • 4 votes
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                      AdminAdmin (Support and Development Team, XTube) commented  · 

                      Thank you very much for your suggestion. We are always keen to listen to our customers and to receive their feedback.This is the best way to improve our products and services and maintain our client’s satisfaction.

                    • 9 votes
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                        AdminAdmin (Support and Development Team, XTube) commented  · 

                        Hello! Thank you for your feedback but 15 second videos were always available on the site. Now, these videos are marked as "premium" in order for users to identify amateur content (15 sec clips)

                      • 1 vote
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                          AdminAdmin (Support and Development Team, XTube) commented  · 

                          Hello! Can you please specify what videos (category/tag) are you looking for? We can provide you with simple steps to walk you through it.

                        • 1 vote
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                            AdminAdmin (Support and Development Team, XTube) commented  · 

                            Hello! Can you please provide us with the precise location of the hyperlink that is not working?
                            Thank you!

                          • 4 votes
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                              AdminAdmin (Support and Development Team, XTube) commented  · 

                              Hello! We're currently revising all popular categories based on sex preference. At the moment you may view this category by changing your preference to I am: male, I like: male
                              Thank you!!

                            • 1 vote
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                                AdminAdmin (Support and Development Team, XTube) commented  · 

                                Hello! Please contact us here http://www.xtube.com/contact.php and specify your operating device, browser type and version. Thank you

                              • 9 votes
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                                  AdminAdmin (Support and Development Team, XTube) commented  · 

                                  Hello! This means that your Video had been identified as being previously uploaded to XTube.com and as such we have stopped it from being uploaded again. We'll reply to your tickets as soon as possible. Thank you!

                                • 5 votes
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                                    AdminAdmin (Support and Development Team, XTube) commented  · 

                                    Hello! We're currently monitoring search functionality. Advanced search will filter content based on your sex preference, sort by, uploaded time and duration. Thank you!

                                  • 5 votes
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                                      AdminAdmin (Support and Development Team, XTube) commented  · 

                                      Hello! If you would like to hide those frustrating ads you may do this with only one top-up per month. You keep the credits and get rid of the ads. Thank you!

                                    • 2 votes
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                                        AdminAdmin (Support and Development Team, XTube) commented  · 

                                        Thank you for your suggestion. In order to distinguish free/ paid content , we marked amateur videos as "premium"

                                      • 4 votes
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                                          AdminAdmin (Support and Development Team, XTube) commented  · 

                                          Thank you for your suggestion. We discover many of our most popular features are a result of comments from our customers. We are always grateful to hear from you and encourage you to pass along your thoughts.

                                        • 1 vote
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                                            AdminAdmin (Support and Development Team, XTube) commented  · 

                                            Hello! Instead of showing star rating you may view the total percentage of likes (available on video thumbnail) Thank you!

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