AdminAdmin (Support and Development Team, XTube)

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  1. 1 vote
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      AdminAdmin (Support and Development Team, XTube) commented  · 

      Hello! Can you please provide us with the precise location of the hyperlink that is not working?
      Thank you!

    • 4 votes
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        AdminAdmin (Support and Development Team, XTube) commented  · 

        Hello! We're currently revising all popular categories based on sex preference. At the moment you may view this category by changing your preference to I am: male, I like: male
        Thank you!!

      • 1 vote
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          AdminAdmin (Support and Development Team, XTube) commented  · 

          Hello! Please contact us here http://www.xtube.com/contact.php and specify your operating device, browser type and version. Thank you

        • 9 votes
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            AdminAdmin (Support and Development Team, XTube) commented  · 

            Hello! This means that your Video had been identified as being previously uploaded to XTube.com and as such we have stopped it from being uploaded again. We'll reply to your tickets as soon as possible. Thank you!

          • 5 votes
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              AdminAdmin (Support and Development Team, XTube) commented  · 

              Hello! We're currently monitoring search functionality. Advanced search will filter content based on your sex preference, sort by, uploaded time and duration. Thank you!

            • 5 votes
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                AdminAdmin (Support and Development Team, XTube) commented  · 

                Hello! If you would like to hide those frustrating ads you may do this with only one top-up per month. You keep the credits and get rid of the ads. Thank you!

              • 2 votes
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                  AdminAdmin (Support and Development Team, XTube) commented  · 

                  Thank you for your suggestion. In order to distinguish free/ paid content , we marked amateur videos as "premium"

                • 3 votes
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                    AdminAdmin (Support and Development Team, XTube) commented  · 

                    Thank you for your suggestion. We discover many of our most popular features are a result of comments from our customers. We are always grateful to hear from you and encourage you to pass along your thoughts.

                  • 1 vote
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                      AdminAdmin (Support and Development Team, XTube) commented  · 

                      Hello! Instead of showing star rating you may view the total percentage of likes (available on video thumbnail) Thank you!

                    • 4 votes
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                        AdminAdmin (Support and Development Team, XTube) commented  · 

                        Hello! Advanced search will filter content based on your sex preference, sort by, uploaded time and duration. Thank you!

                      • 1 vote
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                          AdminAdmin (Support and Development Team, XTube) commented  · 

                          Hello! Please contact us here http://www.xtube.com/contact.php and provide us with the precise location of the URL that is not working. Thank you!

                        • 1 vote
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                            AdminAdmin (Support and Development Team, XTube) commented  · 

                            Hello! The search engine works as expected. If problems persist please contact us here http://www.xtube.com/contact.php and provide us with additional information. Thank you!

                          • 1 vote
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                              AdminAdmin (Support and Development Team, XTube) commented  · 

                              Thank you for your feedback. Can you please specify if you encounter this on the mobile/ desktop site?

                            • 1 vote
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                                AdminAdmin (Support and Development Team, XTube) commented  · 

                                Hello and thank you for your feedback! We are always keen to listen to our customers. Please note that we are currently optimizing and monitoring the new site releases so we can improve and maintain our user's satisfaction.

                              • 1 vote
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                                  AdminAdmin (Support and Development Team, XTube) commented  · 

                                  Hello and thank you for your feedback! We are currently optimizing and monitoring the new site releases so we can improve and maintain our user's satisfaction.

                                • 4 votes
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                                    AdminAdmin (Support and Development Team, XTube) commented  · 

                                    Hello and thank you for your feedback! We are currently optimizing and monitoring the new site releases so we can improve and maintain our user's satisfaction.

                                  • 1 vote
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                                      AdminAdmin (Support and Development Team, XTube) commented  · 

                                      Hello! We appreciate your feedback. Please select duration minutes (0) and video results will appear according to your search. Please note that we are currently working on improving the search functionality for better results. Thank you!

                                    • 1 vote
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                                        AdminAdmin (Support and Development Team, XTube) commented  · 

                                        Hello! Thank you for your feedback but 15 second videos were always available on the site. Now, these videos are marked as "premium" in order for users to identify amateur content (15 sec clips)

                                      • 1 vote
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                                          AdminAdmin (Support and Development Team, XTube) commented  · 

                                          Thank you for your feedback. Can you please share more details with us on what you would like to see from your search? Thank you!

                                        • 8 votes
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                                            AdminAdmin (Support and Development Team, XTube) commented  · 

                                            Hello! In case you'd like to clear your cc details with us please contact us here: http://www.xtube.com/contact.php and rest assured we don't share any personal information.
                                            Thank you

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