We have checked this through FireFox and the videos play as intended. Please go here and double check that your Flash player is enabled: https://helpx.adobe.com/flash-player.html
Also if possible can you please provide some of the videos you have opened and do not play so we can investigate this further? Thank you!
An error occurred while saving the commentAnonymous commented
The screen is black when I try and play a video. I have an updated chrome on a mac. Could you help me with this issue please